Younger Nissan of Frederick - Service Center

INCREDIBLE Service! This is the only dealership I will ever go to. I asked for a simple car wash and they went above and beyond my expectations. They were very quick too! This is the only dealership I will ever go to. I asked for a simple car wash and they went above and beyond my expectations. They were very quick too! I didn't have to spend a long time waiting, and I was offered quality amenities like snacks and coffee. Everyone was very friendly and chatty. Amanda is a great cashier and helped me with all my paperwork! Matt helped me get a great deal on a great wash. Simple service done right. I love this dealership! Thank you! More

Carl is Customer Service #1 !! Brought car in to have brakes examined--rear ones needed and taken care of same day. Carl and his team noted a slightly leaking oil filter (which was Brought car in to have brakes examined--rear ones needed and taken care of same day. Carl and his team noted a slightly leaking oil filter (which was replaced). That attention to detail to ensure preventive maintenance was one of several examples of quality care and service and going the extra mile to ensure customer satisfaction--and safe operation of my vehicle. The job was done right, the price within reason. I trust Carl and his team to take care of my vehicle repair needs. More

Excellent customer service El servicio proporcionado por Tony Araujo fue excelente, nos ayudó a encontrar el pago y el vehículo más conveniente a las necesidades de lo familia. El servicio proporcionado por Tony Araujo fue excelente, nos ayudó a encontrar el pago y el vehículo más conveniente a las necesidades de lo familia. More

Friendly Upbeat Service Representative I had a great experience with Matthew Combs as my service representative. He was upbeat and explained my choices for services without pushing, which I had a great experience with Matthew Combs as my service representative. He was upbeat and explained my choices for services without pushing, which allowed me to make up my mind based on what I needed. I appreciate his demeanor. More

Needed Tires...quick and easy Needed new set of tires due to one original tire that leaked air and could not be repaired. Quick quote, quick delivery, quick installation, with no Needed new set of tires due to one original tire that leaked air and could not be repaired. Quick quote, quick delivery, quick installation, with no issues More

Service has always treated good. I have been treated good by the service dept. I am not happy with the Sales Manager. I told them what I could do for a payment and they played me for I have been treated good by the service dept. I am not happy with the Sales Manager. I told them what I could do for a payment and they played me for 5 hours till I got what i said in the first place.Salesman Jim B has always been great to me .So I get truck and now at a year since i bought it im looking at 1850 for a heater accuator replace and they tell me that i need a radiator and a evap leak. Its not a new truck,i know.I asked if they could cut me a break and they said sure. Radiator 1000. Rad costs 135 on Amazon.I like them tho.They treat me with respect everytime.Prices seem high. More

Great Dealership to do business with. Younger Nissan of Frederick provides a top quality service department and a very knowledgeable sales staff. I have been a.long time customer and they Younger Nissan of Frederick provides a top quality service department and a very knowledgeable sales staff. I have been a.long time customer and they have always made my satisfaction a priority. More

Quick service Carl Collum was very helpful, courteous and kind. He made my experience there a very good one. Everything was checked, suggestions made before work. G Carl Collum was very helpful, courteous and kind. He made my experience there a very good one. Everything was checked, suggestions made before work. Great More

Customer Service I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop fo I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop for repair. It was a hectic moment when I called Brenton and asked for his help. He went to the Body Shop spoke with Wayne and moments later Wayne called to assist with getting my vehicle to the shop. Brenton wasn't at work when I first called him. He was working late that day but told me he was on his way in. He took my call even when not at work. He assisted me with the issue and even called back to make sure everything and everyone was OK. You don't see this kind of customer service much anymore. Thanks to Brenton for his assistance at this most hectic time. Thanks to Wayne for getting my vehicle picked up for repair. More

A mistake on my part was handled very well by Younger Nissan On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsi On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsible. I told Joe Geisbert, my service adviser and Jason Barber the service dept manager that I felt it had surely happened during my service appointment. Many dealerships would have denied responsibility and left it at that. Both gentlemen immediately gave credibility to my claim and made the necessary (excellent) repairs. It wasn't until I returned home that I became aware that the damage had been done by me. I reported this to the dealership and they were very forgiving and understanding. The matter was resolved extremely favorably and I am very appreciative. I have so far bought two new Muranos from Younger Nissan and have had all of my many years of service done here. Of course I will continue this fine relationship and suggest that anyone in the market for a Nissan or service department can deal here with complete confidence. More