Younger Nissan of Frederick - Service Center
Frederick, MD
636 Reviews of Younger Nissan of Frederick - Service Center
Doug was very helpful and patient in answering my questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend this dealer to any of my friends and relatives and have them ask about Doug Rice More
I called for a quote to have my radio installed. I spoke with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manne with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manner and had great service. I am diffently looking forward to make next visit. More
As usual, FN was outstanding. The service is friendly and quick and the staff is wonderful. I enjoy being able to roam the showroom and not have salespeople all over me while I wait for service, and there ar quick and the staff is wonderful. I enjoy being able to roam the showroom and not have salespeople all over me while I wait for service, and there are normal snacks and beverages available. You guys rock! More
I had the oil change in my car, but never knew that there was an extra charge for the tires rotation and up to $30.00. I was not happy because I was not told about such a charge before. But I will continue t was an extra charge for the tires rotation and up to $30.00. I was not happy because I was not told about such a charge before. But I will continue to service my cat there. I will be there. Thanks More
No problem. First oil change on new car we just recently purchased from you. In and out very quickly, even with no appointment. And you can't beat the price since the first one was no-charge. Just work on g purchased from you. In and out very quickly, even with no appointment. And you can't beat the price since the first one was no-charge. Just work on getting that coffee machine fixed.Clean waiting room was also very nice. More
When I bought my Nissan last year I purchased a service plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil ch plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil changed, it takes way too long. A couple days ago it took over 2 hrs. I may just take my car to Jiffy Lube in the future even though I'm not close to using all my free ones at Nissan because I'd rather pay the $35 then spend 2 hrs at the Nissan dealership. - Every time I have to explicitly request the free car wash that is supposed to be automatic. There always seems to be hemming and hawing about "seeing if they can fit me in" or "there's a long backup" or "that's going to take awhile". Don't sell this as part of the service purchased if this is going to be what you offer!!! - The "upgrade packages" that are pushed every time I bring my car in for an oil change are ridiculous. $250 to check tire pressure (among a few other unnecessary services), come on! - Beyond the upgrade packages pushed, there is always a litany of other things pushed like unnecessary replacement of the air filter, wind shield, etc... Positives: - The car wash was done well - The woman that I dealt with was friendly More
Gary and Steve are great to work with. They take care of my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it up. I will recommend Gary and his crew to any of my friends. More
From beginning to finish, the process was fast and efficient. The service advisor was very friendly and explained the process to complete service on my vehicle and the amount of the service. At the efficient. The service advisor was very friendly and explained the process to complete service on my vehicle and the amount of the service. At the conclusion of the service, she did a great job explaining what was done and what is to be expected for the next regular service. More
Advisor said labor high because part needs programmed, info I found shows it doesnt. Advisor said use only Nissan parts but I know Bosch makes it and I could have bought for $500 less at Napa.Heard they r info I found shows it doesnt. Advisor said use only Nissan parts but I know Bosch makes it and I could have bought for $500 less at Napa.Heard they recommend aftermrket parts for non Nissan cars! More
I have been nothing but impressed with Frederick Nissan since I purchased my 2010 Sentra there in May of 2010. Their "3 for Free" program has been very valuable. I get every other oil change for free as since I purchased my 2010 Sentra there in May of 2010. Their "3 for Free" program has been very valuable. I get every other oil change for free as well as a free car wash by hand and free loaner if ever I should need one! They are always fast and friendly. I was never the kind of person to take my car to the dealer for service, but they make it incredibly easy and relatively reasonable to do so. More