Younger Nissan of Frederick - Service Center

This is the second time that I have gone in for regular maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been extrememly pleasant and mannerly. There was even a call to follow up at the end. If this continues to be the way I am serviced, I will not take my car anywhere else. I have never felt this way about any other dealership! More

Recently I brought an Armada. I brought my truck in just for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations. The people were very friendly. I was not pressed for any other service. I even got my car washed. This is what I call top rated service. I do have other choices to get my car serviced, but, because of the service that I received I will continue to come back to Fredirck Nissan. More

Both Ladies provided courteous, friendly service with a smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a ple smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a pleasure dealing with these women who obviously know what customer service is all about. Great Job! More

My car needed regular service oil change tire rotation, etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. I didnt have time to stay and wait but they gladly offered me a rental car for a few hours. More

Great experience (as it always is.) I had an appointment for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the som for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the sometimes 90+ minute I have at the old place where I used to get my oil changed. Great service. Great experience. Great timing. More

Came in. Greeted warmly. Information taken fast. An explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a bus explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a busy morning. An explanation of what was found and what was recommended was given. More

I was seen at my appointment time and I was done in about 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful. I like the ability to schedule my appointment on line at my convenient More

Doug was very helpful and patient in answering my questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend this dealer to any of my friends and relatives and have them ask about Doug Rice More

I called for a quote to have my radio installed. I spoke with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manne with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manner and had great service. I am diffently looking forward to make next visit. More