Younger Nissan of Frederick - Service Center

Great job. Service was friendly. Other than tires, I always get everything for my Maxima serviced with you. I trust that you folks are honest and youo have beeN. Thanks for the loaner car, It helped to always get everything for my Maxima serviced with you. I trust that you folks are honest and youo have beeN. Thanks for the loaner car, It helped to make my day better. I didn't expect a car wash, so that was a great surprise. Thanks for the 10% discount. There was nothing you could do to make the service more pleasant other than cutting the cost more. More

I have my Mercury Villager Sport (Nissan Minivan) in for service, to replace broken motor mounts. The service advisor (Martin Gonchar) indicated he would call me with a final price quote, as I am cost conc service, to replace broken motor mounts. The service advisor (Martin Gonchar) indicated he would call me with a final price quote, as I am cost concious and then arrainged a ride to work for me. This all went well, then M. Gonchar called my with a price quote of ~ $620.00, which seemed appropriate, so I accepted. He did NOT advise me that they will NOT be able to pick me up (it was indicated earlier they I would be picked up), so I had to struggle to find a way to the dealership, and when I did FINALLY arrive, I was handed a final bill for $750.00 !!!!! Mr. Gonchar did NOT indicateseveral of these costs to me, therefore I was quite suprised and ANGRY at the fact I have to BOUNCE my checking account as a result of the rather suspicious witholding of information. I am quiet irritated by this situation, and I WILL be informing all new personel I interface with here at Ft. Dertick to AVOID this dealership, if possible. Regards, Dr. Ken Rich More

This is the second time that I have gone in for regular maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been extrememly pleasant and mannerly. There was even a call to follow up at the end. If this continues to be the way I am serviced, I will not take my car anywhere else. I have never felt this way about any other dealership! More

Recently I brought an Armada. I brought my truck in just for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations. The people were very friendly. I was not pressed for any other service. I even got my car washed. This is what I call top rated service. I do have other choices to get my car serviced, but, because of the service that I received I will continue to come back to Fredirck Nissan. More

Both Ladies provided courteous, friendly service with a smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a ple smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a pleasure dealing with these women who obviously know what customer service is all about. Great Job! More

My car needed regular service oil change tire rotation, etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. I didnt have time to stay and wait but they gladly offered me a rental car for a few hours. More

Great experience (as it always is.) I had an appointment for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the som for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the sometimes 90+ minute I have at the old place where I used to get my oil changed. Great service. Great experience. Great timing. More

Came in. Greeted warmly. Information taken fast. An explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a bus explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a busy morning. An explanation of what was found and what was recommended was given. More

I was seen at my appointment time and I was done in about 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful. I like the ability to schedule my appointment on line at my convenient More