Younger Nissan of Frederick - Service Center

Experience was very pleasant and positive. The wait was very reasonable and the waiting area was quite comfortable. This is clearly a first rate dealership! very reasonable and the waiting area was quite comfortable. This is clearly a first rate dealership! More

friendly and helpful employees in the service department. they were all great! Kinda took the sting out of the price for the front break replacement :). they were all great! Kinda took the sting out of the price for the front break replacement :). More

Very courteous, professional, and fast! We given estimate on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure w on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure we could pick up vehicle early in the day. More

Everything was great. I was taken care of promptly, and everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience wa everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience was great! More

Very pleased. Customer service rep got me in and out quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. More

Brought car in for oil change, warranty repair, and recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three s recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three since the part for the warranty work was wrong in its order. Lynn had the service technician (I think it was Steve) explained thoroughly the reason of unable to do the warranty work. The service technician temporarily repaired the item so I can use it until the new part arrive for the work. New part was ordered the same day and Lynn informed me that she would call when it is ready. The price of the oil change was comparable to other establishments. More

We have been customers of Jenkins Nissan/Frederick Nissan for at least 20 years and have always received EXCELLENT service, either for sales or repairs. They always work with us, the customer. Even the rec for at least 20 years and have always received EXCELLENT service, either for sales or repairs. They always work with us, the customer. Even the receptionist offered to take a message from me when the service department was busy and couldn't take my call to schedule my appointment for tire replacement, rather than have me "inconvienced" to call back. I always recommend Frederick Nissan! More

Went for an oil change (free for three plan) through the "express oil change" line and it was great. Friendly staff and rather quick oil change (took about 35 min) even though I got there 10 min before 5pm "express oil change" line and it was great. Friendly staff and rather quick oil change (took about 35 min) even though I got there 10 min before 5pm (closing time). Cold water in the fridge for the customers was a nice touch, since it was unbelievably hot outside. Overall - great experience and great feature not to have to set up the appointment or to wait long. Def. will recommend to friends. More

Excellent first visit; car just arrived here in Frederick this past week from Massachusetts, and I was welcomed with open arms as a new customer; only issue was arranging for pick-up at work to return for th this past week from Massachusetts, and I was welcomed with open arms as a new customer; only issue was arranging for pick-up at work to return for the car; needed to make a couple calls and ended up getting a ride from a colleague. Quality of work and timeliness were outstanding! More

always a great experience. always courteous, and good with details. I woudl recommend them to anyone. prices are little high. but staff is great. good with follow up and great to interact with its close with details. I woudl recommend them to anyone. prices are little high. but staff is great. good with follow up and great to interact with its close to home - so very convenient. comfortable space to wait More