Younger Nissan of Frederick - Service Center

The staff is knowledgeable and friendly and are happy to The staff is knowledgeable and friendly and are happy to answer my questions. Brenton always goes above and beyond when I call or stop in. The staff is knowledgeable and friendly and are happy to answer my questions. Brenton always goes above and beyond when I call or stop in. More

Super Nice people !! Mrs.Debby helped me get my plates super easy and even gave me some really good advice. Great Dealership I recommend to every one ! super easy and even gave me some really good advice. Great Dealership I recommend to every one ! More

As always, Joe provided the utmost customer service during my recent visit to Younger Nissan. He's personable, knowledgeable, proficient. Outstanding! An asset to YOUNGER. during my recent visit to Younger Nissan. He's personable, knowledgeable, proficient. Outstanding! An asset to YOUNGER. More

Great service all around, I would not trust anyone else to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! More

Sergiu Pricepa as always went above and beyond to take care my car. His great customer service and honestly had earned our loyalty to the brand. care my car. His great customer service and honestly had earned our loyalty to the brand. More

troubleshooting an issue awesome customer attention and troubleshooting an issue with a service contract. Brandon took time in his busy day to clear the matter up. Thumbs up! awesome customer attention and troubleshooting an issue with a service contract. Brandon took time in his busy day to clear the matter up. Thumbs up! More

Amazing !!! I still feel if I could give this dealership all the stars I would, this is my second time here and I still am very impressed. It started with a phone I still feel if I could give this dealership all the stars I would, this is my second time here and I still am very impressed. It started with a phone call from Aaron Thompson mentioning getting pre approved for a new car. The first thing that popped in my head to say was not interested but after thinking on it I decided to just try. I went in to get my 2016 versa serviced and while waiting Aaron was very helpful in showing me new and used cars I would like. He let me test drive a few of them and explained everything in detail and I loved that. I then got helped with Mike and he was phenomenal very patient, very kind and that helped the process even more. He talked me through everything I needed to know with the help of Pete. Pete helped me pick a car that best suited me and crunched some numbers up to make sure I stood in my budget. I also want to thank Ed I got to work with him for the 2nd time in my new car and it felt amazing going through him. Ed remembered me and did a very kind thing and that made me feel like I had been a customer for years!! I recommend this dealership to anyone looking to buy a car here they are amazing. This is my 2nd car with them and i love it and super happy. They look out for you here and want you to be happy with the decisions you make and that makes me feel trusting of them. I traded my 2016 versa for a new 2019 Sentra I'm very happy. More

I was very excited to finance my first car. Jay and the team worked together to make sure I got the best deal they had team worked together to make sure I got the best deal they had More

Very disappointing 1st experience I recently purchased a car from the dealership. I was satisfied with that purchase and was happy to leave a great review on this site. However, I we I recently purchased a car from the dealership. I was satisfied with that purchase and was happy to leave a great review on this site. However, I went to the service department for my first service, i.e. oil change, tire rotation. Upon arriving I was told it would take less than an hour and they would vacuum and wash the car for me. After nearly three hours I was finally told my car was done however it had not been washed and vacuumed as promised so the tire rotation was done for free. The communication during this experience was severely lacking between the members of the service team and between the service team members and the customer (me). Rather than simply giving me the tire rotation for free and sending me out the door without all of the services that were promised, maybe the service representative could have communicated with me as soon as he realized the service had not been done and expedited its completion. Also, if I'm given a personal service advisor when I arrive for service, then why isn't that person tracking the progress of my vehicle vs the expected progression. After more than a 30min delay it would seem that someone (service advisor, manager, etc.) should start communicating with the customers. I have one more free oil change from the purchase of the vehicle. If the service is better the second time around then I will be more than happy to provide a more positive review of that service. More