Younger Nissan of Frederick - Service Center

The service department employee I worked with was very helpful. Doug knew that I needed to leave by a certain time. I also asked if my car could be washed off after service and before I left. I watched helpful. Doug knew that I needed to leave by a certain time. I also asked if my car could be washed off after service and before I left. I watched as Doug personally washed my car as the detail people were busy with other vehicles. More

As always a pleasant and quick trip to the dealership for warranty service. Every employee mentioned above is always smiling and extremely curteous. The service is always completed quickly. A very enjoyab warranty service. Every employee mentioned above is always smiling and extremely curteous. The service is always completed quickly. A very enjoyable experience. More

I was pleased the service department accommodated my late arrival -- and still had the work done as scheduled. Leonie was gracious and thorough in the sign in process and welcomed me back for pickup, escort arrival -- and still had the work done as scheduled. Leonie was gracious and thorough in the sign in process and welcomed me back for pickup, escorting me to the cashier and checking all those details as well. Thanks! More

I started using this Nissan service dealership when I was disappointed with my local one. Frederick Nissan always give me an appointment when I want it, show great customer service, and are friendly. The pr disappointed with my local one. Frederick Nissan always give me an appointment when I want it, show great customer service, and are friendly. The price quote given to me in beginning is always the same or less later when the car is finished. More

The service dept is getting better. Still tried to up sell but not as much as in the past. Didn't try scare tachtics as in the pass. They are headed in the right direction sell but not as much as in the past. Didn't try scare tachtics as in the pass. They are headed in the right direction More

I will never go anywhere else. Whenever I take my Nissan in for service I am always treated like I am top priority. The staff is always so professional and friendly. I can honestly say that I trust the se in for service I am always treated like I am top priority. The staff is always so professional and friendly. I can honestly say that I trust the service dept to always do a great job and know that they will do a fantastic job. More

As usual my experience with Frederick Nissan was nothing short of outstanding. You got me in fast, completed my oil change and inspected the vehicle. While I was not expecting to have to replace a battery t short of outstanding. You got me in fast, completed my oil change and inspected the vehicle. While I was not expecting to have to replace a battery that was only two years old (certainly not the fault of Frederick Nissan), half the cost was covered by warranty and you did the job quickly. Your whole team is super. Thanks. More

Made sure all of my concerns were addressed. Took minimal time to get done. Gave me all of the information that I asked for. Waiting area was clean and comfortable. minimal time to get done. Gave me all of the information that I asked for. Waiting area was clean and comfortable. More

I went in to have a diagnostics test due to catalytic converter problems. Doug and his service team confirmed this information and I am awaiting scheduling my next appointment as there is a list of thin converter problems. Doug and his service team confirmed this information and I am awaiting scheduling my next appointment as there is a list of things that I need done (since the car also hit 100,000 miles). There was a bill of approximately $100 after the diagnostics test that I did not recall agreeing upon. Doug immediately took care of this bill with no problems. More