Younger Nissan of Frederick - Service Center

I recieved great customer service from Garys group as well as a quick repair. Even though I was outside of the free pick up radius, Gary still sent one of his guys to pick me up at my house. I've had m well as a quick repair. Even though I was outside of the free pick up radius, Gary still sent one of his guys to pick me up at my house. I've had my Nissan Titan for 7 years now and have always had it serviced at Frederick Nissan. I only wish my Titan was as reliable as the folks in the service department at Frederick Nissan. My next truck will be anything other than a Nissan but I will still probably have it serviced at Frederick Nissan. More

This was my first visit to the service department and I was pleasantly surprised by how friendly everyone was and how quickly the work was performed. was pleasantly surprised by how friendly everyone was and how quickly the work was performed. More

Leonie was friendly and helped me out right away. When I returned to pick up my car, she explained to me additional work that needed to be done and gave me the option to have my car serviced then or make an returned to pick up my car, she explained to me additional work that needed to be done and gave me the option to have my car serviced then or make an appointment. She did not pressure me into making a decision. More

Leona was very professional and knowledgeable about her job! You have a jem with her. She was courteous and prompt with getting our vehicle ready. job! You have a jem with her. She was courteous and prompt with getting our vehicle ready. More

4/3 - took my 03 Murano in for some work (making noise in front end). Fixed some things and was given a 100-pt inspection. Suggested I change power steering and transmission fluids (which they did). Why wa front end). Fixed some things and was given a 100-pt inspection. Suggested I change power steering and transmission fluids (which they did). Why wasn't it suggested then, that I needed an oil change. It was beyond the recommended miles. On 4/5 - still making noises. Took it back on 4/6 (still making noise), was 2 quarts low on oil (after 6000 miles). If a 100-pt inspection was performed two days earlier, why wasn't the low oil level noticed at the time. I was then told that I should change my oil every 3700 miles - that these new engines use oil. If that too, is the case, why wasn't I also told that I was beyond the 3700 mile suggested oil change two days earlier? I have been driving new cars (3 of them being Nissans) and have never had to put a drop of oil in them. Is it possible that the correct amount of oil wasn't used in the oil change 6000 miles ago (at your dealership)? There are no signs of any leakage anywhere. I can be reached @ 301.788.7026 Also, I don't believe that a 100-pt inspection was ever performed. If it was performed, how can I trust your service department if they can not recognize that an engine is two quarts low on oil? More

I took my car in for a protective coating. Service was done professionally an on-time. When I arrived, there was no loaner car, but one of the service managers volunteered his own company car. Wasn't a done professionally an on-time. When I arrived, there was no loaner car, but one of the service managers volunteered his own company car. Wasn't a serious service to rate, but I was very well satisfied. My car is less than a week old now, so I will definitely have it back to the shop for future services. Thank you, Gary and Nancy Burress OK, now the bottom part of this form make it highly unlikely that I will rate a service in the future. Too much involved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Anyone should be entitled to leave you feedback, regardless of who they are as long as they have their car serviced at Frederick Nissan! And they shouldn't have to create an account. More

I bought my 2010 Pathfinder from Ingred, who is a wonderful sales lady!, and have been comming back ever since.Doug Rice usually handles all my service needs, but was off so I delt with Leonie. Leoni wonderful sales lady!, and have been comming back ever since.Doug Rice usually handles all my service needs, but was off so I delt with Leonie. Leonie was extremely friendly and pleasant to deal with. The fantastic customer service is why I always travel from WV to your dealership for service even though i could get it done closer. More

The team has never failed to supply outstanding, friendly service. Makes me feel like I am their most important customer. I always feel they have my best interest in mind and are trying to be sure that when service. Makes me feel like I am their most important customer. I always feel they have my best interest in mind and are trying to be sure that when I decide to trade cars they will have something worthwile to take in. The service team at Frederick Nissan seem to have as much pride in my car as I do and they want to keep it running great all the time. I've dealt with other dealerships in the Frederick area, but none approach the quality of service provided by Frederick Nissan! Thanks, Mike More

I had $2,700 worth of service work done on my Nissan Quest Mini Van. One of the repairs required the dashboard to be taken apart and removed while the repair was made. Upon replacing the dashboard, Fr Quest Mini Van. One of the repairs required the dashboard to be taken apart and removed while the repair was made. Upon replacing the dashboard, Frederick Nissan realized they didn't fix the problem but yet they still tried to return the van to me. The dashboard was once again taken out and put back in. Now my CD changer is not working. When you hit the CD button, it just beeps, same with eject and load. All of my CDs are stuck. If you scroll through the modes from the steering wheel button, the CD feature is completely gone. Frederick Nissan claims the CD player went bad while in the shop. My CD player was in perfect working condition prior to them working in the dashboard area. They now want me to pay $400 more to fix my CD player that they clearly broke. The General Manager tells me it is a sealed unit and needs to be replaced and was nothing that they did. However, everything to the CD changer was exposed twice and now it doesn't work. I will never give this dealership another penny of my money. They do not care if the customer is satisfied. They are out to make money on innocent people like me. More

THE SERVICE WAS REALLY GOOD AND I APPRECIATED THE ATTENTION TO DETAIL. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS. KEEP UP THE GOOD JOB. THANKS! ATTENTION TO DETAIL. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS. KEEP UP THE GOOD JOB. THANKS! More