Younger Nissan of Frederick - Service Center

Leonie was very cheerful, friendly and helpful. She went out of her way to answer my questions and provided very useful information that I was not aware of. Very professional service person. out of her way to answer my questions and provided very useful information that I was not aware of. Very professional service person. More

I have been here before. I love the way I am treated. I have never had a problem when coming to this dalership. I came in on my lunch break for an express oil change and I was out in a flash. I had jus have never had a problem when coming to this dalership. I came in on my lunch break for an express oil change and I was out in a flash. I had just sat down in the lounge and was having a nice bag of hot fresh popcorn and enjoying the Free Wi-FI when Amanda came out and told me I was all ready to go!!! I went to the checkout and paid only 24.99 for my oil change and mulitpoint inspection and I was out the door!!! I highly recommend this dealership. More

I have dealt with one person when getting my truck serviced. Amanda has been great and the service is fantastic. I have never waited more than 25 minutes to get my truck serviced. serviced. Amanda has been great and the service is fantastic. I have never waited more than 25 minutes to get my truck serviced. More

The friendliness and professionalism from the moment I The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made me smile the rest of the day. Thank you for making me smile! More

Very friendly professional staff. I usually do not like dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very helpful with service questions I had. I really like the oil change service. No appt. necessary. Very prompt and courteous. Overall a good dealership experience. More

Leonie Null was very helpful from setting up the appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what nee appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what needed to be done and what was not immediately necessary but would need to be repaired in the future. This was very helpful since we are retirees on a fixed income and need to budget our car repairs. Leonie's customer service skills are excellent! We felt like she, representing Frederick Nissan, really cared. We have been having our Nissans serviced in Frederick since our first Nissan in 1994 and would not consider going anywhere else. Thanks so much. More

This is a great dealership and handle customer needs very quickly. This is my 2nd service and it continues to be great place to visit. quickly. This is my 2nd service and it continues to be great place to visit. More

On my first visit to this dealership for service, the staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appre staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appreciated! The service was thorough and Amanda provided a detailed explanation of the work performed and any recommended service. I'm definitely returning to this dealership for service. Thank you. More

Difficult diagnostic problem / third time starting failed in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly kep in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly kept us informed as diagnostic program developed and was executed. Very pleased with commitment to solving the problem, friendly and courteous communications, and outcome ( let's hope it holds ! ). Would definitely recommend this service department to others. C&JK More

This is the first time I contact with John K. to take care of the oil change and some other issues (engine vibration, sun roof....). He carefully reviewed the car file on record and found that my Juke is care of the oil change and some other issues (engine vibration, sun roof....). He carefully reviewed the car file on record and found that my Juke is supposed to have a recall for turbo pressure sensor, that I have never been notified by any form. He is also very patiently comparing my sun roof with another Juke's and gets recall jobs done as well. I am very impressed by his friendliness, enthusiasm, efficiency, and competency. Thank you so much, John K.! More