Younger Nissan of Frederick - Service Center

Was satisfied with service in timely manner. Staff was courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. More

Beginning with my phone call requesting service for a very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very k very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very knowledgable and helpful on the phone. My car was scheduled for service immediately. He even identified the problem and assured me they could fix it. When I arrived, Leonie was friendly, understanding and prompt. The waiting area is customer friendly. The service was completed within the timeframe I was given. Overall, my visit to Frederick Nissan Service Center was "Great". More

Gary, Steve, and Waldo are great to work with. They do a great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of t great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of their work. More

My car was well taken care of and extra shiny. The loaner care process was easy and my car was finished early. Doug and Leonie were very nice. care process was easy and my car was finished early. Doug and Leonie were very nice. More

I rated my service experience #5 because I was helped immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the se immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the service was free. I could not have asked for a better experience. More

First,when I picked up my car key, I noticed it said "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 miles, the best answer they gave me was, could be the heat and it happens sometimes. I have never had a new car that required a new battery before 50,000 miles or more. So, I was told the battery is pro-rated and I have until July 14th,when my three year warranty runs out,to get a new battery for 80.00, or after that pay full price. I guess I might get a new battery, but to be honest, I haven't talked to anyone who thinks I should have to buy a new battery in a car like this,at 23,000 miles! More

The staff at Frederick Nissan was friendly and helpful as soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! More

Customer service was great and I was very pleased that they were able to get me better pricing on my remote. They were also finished before expected. Very quick! they were able to get me better pricing on my remote. They were also finished before expected. Very quick! More

The service agent was great to work with and friendly. If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after ser If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after service would be appreciated. The Toyota dealership did this when I drove a Camry. More