Younger Nissan of Frederick - Service Center

John greeted me with a smile. I came for an oil change, but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such q but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such quick service, but now it's done before my trip next week. Thanks John.. More

Came in for a 180,000 tune-up. Doug usually takes care of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I li of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I like the new setup of the service advisor's work stations too. As always, the technician did a great job on the service and spotted an item I hadn't noticed myself recently. With the advisor's and tech's knowledge, experience and workmanship, I should hit 200,000 miles easy! As always, Cheryl got me checked out quickly even with training a new cashier, who seemed to be cathing on rather quickly. More

Was satisfied with service in timely manner. Staff was courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. More

Beginning with my phone call requesting service for a very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very k very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very knowledgable and helpful on the phone. My car was scheduled for service immediately. He even identified the problem and assured me they could fix it. When I arrived, Leonie was friendly, understanding and prompt. The waiting area is customer friendly. The service was completed within the timeframe I was given. Overall, my visit to Frederick Nissan Service Center was "Great". More

Gary, Steve, and Waldo are great to work with. They do a great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of t great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of their work. More

My car was well taken care of and extra shiny. The loaner care process was easy and my car was finished early. Doug and Leonie were very nice. care process was easy and my car was finished early. Doug and Leonie were very nice. More

I rated my service experience #5 because I was helped immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the se immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the service was free. I could not have asked for a better experience. More

First,when I picked up my car key, I noticed it said "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 miles, the best answer they gave me was, could be the heat and it happens sometimes. I have never had a new car that required a new battery before 50,000 miles or more. So, I was told the battery is pro-rated and I have until July 14th,when my three year warranty runs out,to get a new battery for 80.00, or after that pay full price. I guess I might get a new battery, but to be honest, I haven't talked to anyone who thinks I should have to buy a new battery in a car like this,at 23,000 miles! More