Younger Nissan of Frederick - Service Center

I like coming into Frederick Nissan. Everyone is so nice and it's a different atmosphere from driving thru traffic all week and seeing the usual every day people. I'm greeted and my concerns are addressed and it's a different atmosphere from driving thru traffic all week and seeing the usual every day people. I'm greeted and my concerns are addressed immediately. The waiting area is always clean and inviting and you meet people who are genuinely friendly. You are told how long the wait is in advance and suggestions are made to keep your car in top condition which is always a plus in my book, the better my car runs the safer I feel and my comfort level is vital when on the road...peace of mind. I highly recommend Frederick Nissan. Thanks, and see you again soon. More

I got home and noticed old oil on my garage floor, looks like the oil that dripped on other parts of the car was not wiped off. The oil change from start to finish was 20 minutes, great job, however, how like the oil that dripped on other parts of the car was not wiped off. The oil change from start to finish was 20 minutes, great job, however, how could all the inspections, passed tests (41) and oil change be completed in that time frame? The report said that the tire pressure was set to 36 psi. The recommended tire pressure on the inside of the door is 33 psi. I was very happy with the greeting from Amanda very friendly. More

Great customer service and excellent work on my car. My 2007 Altima now feels new again thanks to Frederick Nissan. Very reasonable prices and excellent service, you cant go wrong with Frederick Nissan. 2007 Altima now feels new again thanks to Frederick Nissan. Very reasonable prices and excellent service, you cant go wrong with Frederick Nissan. THank you to Doug Rice and everyone at Frederick Nissan... More

I brought my 2010 Cube in for 30,000 mile maintenance. I was told what would be done and that it would take about 2 hours for this to be completed. After waiting about 45 minutes I looked into the maintena was told what would be done and that it would take about 2 hours for this to be completed. After waiting about 45 minutes I looked into the maintenance bay and saw my car. It was sitting unattended with no service technician near it. I watched it for another 15 to 20 minutes and still no one was working on my car. Then a technician came with some paperwork and drove it away. I assumed it was going elsewhere for additional work. Five minutes later the service advisor came and told me my car was ready. She went over the paperwork and gave me a bill for over $500. I do not know how all this work, $500 worth could be accomplished in so little time. In addition, when I went to get my car I assumed it would be washed as I am a member of the VIP Program. It wasn't. To be honest, if the car was not washed as promised what other work was not done in the limited time it was there? More

All experiences that I have had at this dealership have been excellent. All my interactioins have been positive and informative. There is complete transparency when you can actually watch the cars being se been excellent. All my interactioins have been positive and informative. There is complete transparency when you can actually watch the cars being serviced through the window while waiting. More

I have an Infiniti. The prices for service are very responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. More

So far the service we've received has been pretty good. (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and instal (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and install the remote start. The vehicle needed to be cleaned up after we arrived and it was noticed by your service advisor (Ms Leonie Null) that the cleanliness was not up to your dealership's standards so it was 'rinsed' off before we took possession. After we departed the dealership, we noticed that, even though the car had been detailed, the windshield - both inside and out needed additional cleaning. Driving into the setting sun it was very difficult to see through the streaks. That's really the only complaint - the windshield didn't seem to meet your standards. We'll be back though - I'm sure it was only an oversight - particularly since we picked it up on a Friday afternoon. (folks were probably thinking about the weekend). More

Gary and Doug are awesome people to have on your team Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. More