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Younger Nissan of Frederick - Service Center
Frederick, MD
633 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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633 Reviews of Younger Nissan of Frederick - Service Center
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August 16, 2013
Serglu was very helpful and honest with what my car needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. More
by FMuniz
Employees Worked With
August 11, 2013
Great customer service from Doug Rice. My car was in the shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be awesome. Otherwise, great experience! More
by ssagna
August 11, 2013
Mr. Fink was very courteous when contacting me to advise that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Serv that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Service Bulletin on another vehicle issue which corrected some brake noise that I was hearing when initially applying the brakes. I will say that I have had a good experience with this dealership starting with the sales contact with Kyle Warfield and now with service and maintenance. More
by dvbrjb
Employees Worked With
James Fink
August 10, 2013
as always, great service with no surprises! How can one dealership have so many completely dependable personnel while so many others have so few??? A+++++++++++++++ dealership have so many completely dependable personnel while so many others have so few??? A+++++++++++++++ More
by 88butn0t0ld5
August 08, 2013
Was treated very well right from the beginning. All work to be performed was gone over in great detail. The cost of each individual service item was discussed and no additions were included later. I w to be performed was gone over in great detail. The cost of each individual service item was discussed and no additions were included later. I would highly recommend Doug Rice to anyone to use as their Service Adviser. More
by lccnisson
Employees Worked With
August 08, 2013
EXPRESS SERVICE was very friendly, informative and quick. Thanks to you all for getting me in/out in under 45 minutes. I also enjoyed the service gift area while I was waiting. Thanks to you all for getting me in/out in under 45 minutes. I also enjoyed the service gift area while I was waiting. More
by Jubilie
Employees Worked With
Forgot his name, but was in EXPRESS lane at 1545 in the afternoon-07AUG13
August 07, 2013
I brought my Infiniti JX35 for an oil change. Gary took the car in and completed the work in a fast manner. He brought the paperwork to me in the waiting area, (comfortable seating, tvs, wi-fi), I paid an the car in and completed the work in a fast manner. He brought the paperwork to me in the waiting area, (comfortable seating, tvs, wi-fi), I paid and was on my way. Would definately recommend them for service. More
by JeffreyProtono
July 30, 2013
Came in for oil change on my Maxima and while waiting looked around showroom. Have wanted to get back into an SUV and liked the Pathfinder...test drove it and was convenced. I left with a Pathfinder! looked around showroom. Have wanted to get back into an SUV and liked the Pathfinder...test drove it and was convenced. I left with a Pathfinder! I liked my Maxima, but I love my Pathfinder! Very pleased with the experience and the vehicle, thank you! More
by MAJewell
Employees Worked With
Kyle Warfield
July 20, 2013
Steve Latore and Doug Rice answered all my questions and took care of my car and me immediately. I have been away from your dealership since my brother left as service writer/manager when it was Jenkins bu took care of my car and me immediately. I have been away from your dealership since my brother left as service writer/manager when it was Jenkins but I'm glad to be back. These two guys were soo responsive to my needs that I was blown away and they are truly an asset to this dealership. More
by johngrob
May 21, 2013
Always a pleasurable experience. Routines do not become tedious when you are greeted by Doug and Sergiu as they have always greeted me like being part of a family. While waiting in the showroom browsing, tedious when you are greeted by Doug and Sergiu as they have always greeted me like being part of a family. While waiting in the showroom browsing, all the other folks enagage and are equally friendly. Jay Shafer and I got into a discussion of varying topics. Great atmosphere. Service was quick too! More
by cmkaltmail
