Younger Nissan of Frederick - Service Center

Great experience. Friendly, made every effort to remedy problems with vehicle. Comfortable waiting area with wifi. I would come back again for service of my Nissan problems with vehicle. Comfortable waiting area with wifi. I would come back again for service of my Nissan More

We always use the express service lane to have our oil changed and Sergiu is always there to greet us with a big smile on his face. He always seems happy, upbeat, and energetic which radiates from him and changed and Sergiu is always there to greet us with a big smile on his face. He always seems happy, upbeat, and energetic which radiates from him and always puts us in a happy positive mood no matter what the wait may be. I always feel comfortable and confident leaving our car in his hands. He's a shining example of the service and quality that Frederick Nissan strives to promote. The waiting area as usual was clean and smelled of fresh coffee, which is always nice on a cold morning. I always feel welcomed and at home. All of the sales reps are very polite and friendly as well despite knowing we were only waiting on our car to finish being serviced. I gave the rating that I gave because no matter what the circumstance, when I come to Frederick Nissan, I always leave feeling satisfied and happy with my experience, so much so that I always recommend Frederick Nissan to all my friends, family, and acquaintances. Thank you for being one of the few places left that truly cares about the customer experience. So far you have been there for the purchase of our new car, body repair when we were unfortunately were hit only 6 months into ownership (you'd never be able to tell), and all of the various maintenance services in between. As far as I can see I'll never have a reason to take it elsewhere as I would be anxious to take it anywhere else. You've taken care of us completely and we couldn't be more grateful for the quality of the service and workmanship you provide. Thank you again More

I happened to come for an oil change on Veteran's Day, lunch-time, very busy. Phil explained it might take longer than usual to get to my car in a LONG line ahead of me. I said no problem, so I wen Day, lunch-time, very busy. Phil explained it might take longer than usual to get to my car in a LONG line ahead of me. I said no problem, so I went over to the mall to get a jump on Christmas shopping. Upon my return I was amazed to find the line was gone and got the service done expediently. Thanks Phil for being apologetic about any inconvenience, though there wasn't any since I beat the mad rush coming soon at the mall for the holiday! Merry and Happy to everyone at Younger Nissan. Laurie and Dave Pincus More

I came for oil change. I really like express service for that matter. You don't have to schedule an appointment, just pull up through the gates during service hours. And every time I come there is Sergiu gr that matter. You don't have to schedule an appointment, just pull up through the gates during service hours. And every time I come there is Sergiu greets you with smile. I also appreciate the report is giving on hands after service. It is easy to understand. Sergiu explain how to read the report and be aware of what to I have to pay attention too. More

From the start, James exceeded my expectations. He was very professional and courteous. James really went the extra mile trying to get me in as soon as possible, listening to the issues with vehicle and m very professional and courteous. James really went the extra mile trying to get me in as soon as possible, listening to the issues with vehicle and making sure everything was address and met my expectations. He also bent over backwards to keep the cost down which really helped me out considering how much work I needed done. I'm very pleased that two long standing issues I've had with my vehicle have now been resolved. More

Outstanding service - as usual! Sergiu was his normal great self! It's truly tough to imagine any dealership's service department offering greater satisfaction. I look forward to seeing the Younger Nissa great self! It's truly tough to imagine any dealership's service department offering greater satisfaction. I look forward to seeing the Younger Nissan crew for my next service appointment, and highly recommend them for all service needs. More

Top notch. Quick turnaround and the level of communication was excellent. This dealership takes care of it's clients. I recommend this dealership every chance I get. communication was excellent. This dealership takes care of it's clients. I recommend this dealership every chance I get. More

Doug is always very courteous & professional. I trust him. If he tells me that I need something done to my car, I know he is telling me the truth, & not just trying to sell me some service I do no trust him. If he tells me that I need something done to my car, I know he is telling me the truth, & not just trying to sell me some service I do not need. He is a true asset to your company. More

Always fast, friendly service, even at 730am on a Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win More