Younger Nissan of Frederick - Service Center
Frederick, MD
636 Reviews of Younger Nissan of Frederick - Service Center
From the time I first brought my vehicle in for repair on an insurance claim, until the time I picked it up I received great assistance and information from employees at Younger Nissan. Jay Flick and Ryan J an insurance claim, until the time I picked it up I received great assistance and information from employees at Younger Nissan. Jay Flick and Ryan Joy were both helpful to me during the process and the work was done when promised and it was well done. Could not ask for better service. More
Took my 2 year old 100% electric Nissan LEAF in for routine battery check, brakes & tire rotation. All was done efficiently. Very much appreciate honest appraisal that cabin air filter did not need r routine battery check, brakes & tire rotation. All was done efficiently. Very much appreciate honest appraisal that cabin air filter did not need replaced as it had not been that long since replacement. Time estimate to do work was accurate and appreciated as I had to wait for the car. Love that the LEAF is such a low maintenance car. Doug did a great job. More
What a pleasant experience I have already posted on facebook the GREAT service that i received. I would come back in a heart beat. Paul was great. facebook the GREAT service that i received. I would come back in a heart beat. Paul was great. More
I brought my vehicle in to Younger Nissan for an estimate. I had just been involved in an accident. When I arrived to the Service Center I was met by Ryan Joy, of their Collision Department. He gree estimate. I had just been involved in an accident. When I arrived to the Service Center I was met by Ryan Joy, of their Collision Department. He greeted me with a smile and a handshake. Mr. Joy was extremely courteous as he began to explain the process. I was very impressed first, with the cleanliness of the Service area as well as Ryan Joy's attention to detail. I had done extensive damage to my vehicle, however Mr. Joy was extremely sensitive with the fact that it was going to take at least a full week to repair the damage. I felt that there estimate was great, as my insurance company agreed. Ryan Joy jumped right in, securing me a rent a car and I was on my way within a timely manner. Ryan Joy kept in contact with me from the beginning to the end, including intermittent phone calls with updates. My car was returned when promised. The car looked as good as it did, the day that I bought it. I want to thank Ryan Joy for his OUTSTANDING service! Great job. More
My worst fear happened. Two and a half weeks ago I hit a deer at the 85 Buckeystown exit. I was mortified at the sight of the front end damage to my Nissan. I'd purchased my car just 6 months prior from F deer at the 85 Buckeystown exit. I was mortified at the sight of the front end damage to my Nissan. I'd purchased my car just 6 months prior from Frederick Nissan. Once again I was in desperate need of their help and they were there for me from start to finish! I was well aware of the outstanding customer service and support Frederick Nissan provided to new and existing customers. Since I'm very family-oriented, it was a "no-brainer" decided where to have my vehicle repaired. Immediately, I had my vehicle towed to Frederick Nissan, although other dealerships were recommended. Because I knew my baby would be in safe, capable hands. Today, I arrived at Frederick Nissan, anxiously ready to see my baby. I was greeted by Jay, Manager of the body shop. He was so nice, knowledgeable and friendly. My car looked brand new. It shined better than lip gloss! They say diamonds are a girls best friend. But my Nissan is mine. My vehicle was restored to its original luster! Its the best Xmas present I ever got and I have Jay and his team to thank! More
Great service from start to finish. Doug was very helpful and knowledgeable and explained everything in a way I could understand. I will be back. helpful and knowledgeable and explained everything in a way I could understand. I will be back. More
I purchased a pre-owned Nissan Altima and was taking it in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very acco in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very accomodating. I was in a rush to get back to work and he took care of my car as quickly as he could. Any questions I had, he had the answer...you have a great associate in Sergiu! More
I arrived a little early but Gary Lewis came out and waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additiona waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additional recommendations with me. No pressure was given to have any additional work done which I found very refreshing. More
Jay Flick was excellent to deal with and I am very pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process. pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process. More
I just brought my Murano in for it's second oil change. Again, it was done very quickly. I was talked into a tire rotation which probably wasn't a bad idea, but $20. seems kind of expensive. S change. Again, it was done very quickly. I was talked into a tire rotation which probably wasn't a bad idea, but $20. seems kind of expensive. So far I have been happy with the service department, although I don't know if I would buy another Nissan or Murano. I still feel that the vehicle has subpar paint and it is not as effortless to drive as previous vehicles. Hopefully, if or when I bring it in for real service, it will go as smoothly as the oil changes. More