Younger Nissan of Frederick - Service Center

I brought my vehicle in to Younger Nissan for an estimate. I had just been involved in an accident. When I arrived to the Service Center I was met by Ryan Joy, of their Collision Department. He gree estimate. I had just been involved in an accident. When I arrived to the Service Center I was met by Ryan Joy, of their Collision Department. He greeted me with a smile and a handshake. Mr. Joy was extremely courteous as he began to explain the process. I was very impressed first, with the cleanliness of the Service area as well as Ryan Joy's attention to detail. I had done extensive damage to my vehicle, however Mr. Joy was extremely sensitive with the fact that it was going to take at least a full week to repair the damage. I felt that there estimate was great, as my insurance company agreed. Ryan Joy jumped right in, securing me a rent a car and I was on my way within a timely manner. Ryan Joy kept in contact with me from the beginning to the end, including intermittent phone calls with updates. My car was returned when promised. The car looked as good as it did, the day that I bought it. I want to thank Ryan Joy for his OUTSTANDING service! Great job. More

My worst fear happened. Two and a half weeks ago I hit a deer at the 85 Buckeystown exit. I was mortified at the sight of the front end damage to my Nissan. I'd purchased my car just 6 months prior from F deer at the 85 Buckeystown exit. I was mortified at the sight of the front end damage to my Nissan. I'd purchased my car just 6 months prior from Frederick Nissan. Once again I was in desperate need of their help and they were there for me from start to finish! I was well aware of the outstanding customer service and support Frederick Nissan provided to new and existing customers. Since I'm very family-oriented, it was a "no-brainer" decided where to have my vehicle repaired. Immediately, I had my vehicle towed to Frederick Nissan, although other dealerships were recommended. Because I knew my baby would be in safe, capable hands. Today, I arrived at Frederick Nissan, anxiously ready to see my baby. I was greeted by Jay, Manager of the body shop. He was so nice, knowledgeable and friendly. My car looked brand new. It shined better than lip gloss! They say diamonds are a girls best friend. But my Nissan is mine. My vehicle was restored to its original luster! Its the best Xmas present I ever got and I have Jay and his team to thank! More

Great service from start to finish. Doug was very helpful and knowledgeable and explained everything in a way I could understand. I will be back. helpful and knowledgeable and explained everything in a way I could understand. I will be back. More

I purchased a pre-owned Nissan Altima and was taking it in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very acco in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very accomodating. I was in a rush to get back to work and he took care of my car as quickly as he could. Any questions I had, he had the answer...you have a great associate in Sergiu! More

I arrived a little early but Gary Lewis came out and waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additiona waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additional recommendations with me. No pressure was given to have any additional work done which I found very refreshing. More

Jay Flick was excellent to deal with and I am very pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process. pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process. More

I purchased my pre-owned 2011 Maxima from Frederick Nissan and the sales experience was very pleasant and relaxed, far different than we are accustomed to. Kyle was very accommodating and helpful. Abou Nissan and the sales experience was very pleasant and relaxed, far different than we are accustomed to. Kyle was very accommodating and helpful. About a month later, I had some follow-up service performed. I dealt with Gary Lewis. Gary is very professional and the quality work on my Maxima was completed timely. I recommend Frederick Nissan. More

A few weeks ago I had the pleasure of stopping into Younger Nissan to get an insurance quote for my 2007 Jeep Wrangler. It was extremely busy, but I was taken care of right away and EVERYONE was extrem Younger Nissan to get an insurance quote for my 2007 Jeep Wrangler. It was extremely busy, but I was taken care of right away and EVERYONE was extremely friendly, like you would expect from a dealership whom you had purchased a car from. Jay Flick helped me through the insurance quote process and it was quick and he was very down to earth and I didn't feel like I didn't belong because I hadn't purchased the car from them. I had never stepped foot on this lot until my insurance company told me that this was one dealership that they do collision quotes with, and I have lived in Frederick my entire life. The parts were ordered right away and within days I received a call to schedule an appointment. I dropped my car off and also asked to get an oil change while my jeep was there. By that afternoon I received a call that my jeep was finished with the collision center and was taken over for an oil change and will be ready by the time I get off of work. When I arrived Sergiu was there to greet me and help me to the cashiers desk. Another service department man, which I apologize I didn't get the name, told me that if I had a few minutes that they were just going to give the jeep a quick wash. I was absolutely shocked and of course agreed to wait for a little. I was in shock honestly at how nice everyone was. I want to purchase a car after the winter, although I am not sure yet what kind of make/model I want, I will remember this dealership when I start my test driving. If they treat someone coming in for an insurance quote/oil change like myself, I can't even begin to imagine purchasing a car and having that down to earth, non-pushy customer service and lifetime relationship. I WILL be back and I highly recommend for any service or purchasing that you stop by Younger Nissan in Frederick first! More

Great experience with the body shop staff at Younger NISSAN. Very courteous and did a great job. The Frontier sparkles with the poly steel coating. And thanks for fixing the bumper which I christened NISSAN. Very courteous and did a great job. The Frontier sparkles with the poly steel coating. And thanks for fixing the bumper which I christened on the second day. Looks great. I will be back. Hopefully not to the body shop. No offense. More