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Younger Nissan of Frederick - Service Center

Frederick, MD

4.6
633 Reviews

633 Reviews of Younger Nissan of Frederick - Service Center

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December 18, 2014

Pretty decent Everyone is awesome and friendly EXCEPT STEVE FARLEY! He ruined my experience. Other than that, everything was wonderful. I'll be back and hopefully F More

by Hondainjection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2014 -

Younger Nissan of Frederick responded

Dear Valued Customer, We strive for excellent customer service to ensure that each of our customers receives VIP customer service. At this time, we have done everything we can do to assist with this matter. We appreciate your concerns, and are always looking for ways to improve. We appreciate your business, and value feedback. Regards, Steve Farley GM

December 17, 2014

Exceptional Service From the time I got out of my car in the service bay, to the time I got back in, I experienced exceptional customer service and experience. I was made More

by gpry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Younger Nissan of Frederick responded

Way to go Emma! I am very happy to hear that you have received excellent customer service. We appreciate your business, and value your feedback as a loyal Younger Nissan Customer. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

December 01, 2014

Excellent service! Very courteous and knowledgable personnel, prompt service with little waiting time. I bought the car from this dealer and I service my car here every More

by gradet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2014 -

Younger Nissan of Frederick responded

Way to go team! I am very glad to hear that you had a great experience. We appreciate your business, and value your feedback. Regards, Steve Farley GM

November 22, 2014

RE: recommended services on wife's Nissan Cube Gary, appreciate your follow-up. Truth is, we will have to get the 2 services recommended (trans and coolant) but probably not at your shop. Your pric More

by gnizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2014 -

Younger Nissan of Frederick responded

Good Morning Gordon, I appreciate your coming into the store. I had our Service Manager follow up to see what we can do, as we would love to earn your business here at Younger Nissan. We look forward to seeing you when you come in for your Service appointment. Should you need anything please feel free to contact me directly. Regards, Steve Farley GM/Managing Partner

November 19, 2014

Amazing service Wouldn't go there if it weren't for Emma's impeccable service!!! She is an essential asset to your company. Trustworthiness is an important quality t More

by michelle.ham.395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Younger Nissan of Frederick responded

Wow! Way to make it happen Emma! We sincerely appreciate your business, and value your kind feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM

November 16, 2014

Good job Emma did a great job working to get car fixed. She got my appointment quickly and l didn't have to wait long for information about what was going to h More

by jque356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2014 -

Younger Nissan of Frederick responded

Nice work Emma! I am very happy to hear that you had a great experience. We appreciate your business, and value your kind feedback. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

October 13, 2014

Great service Great customer service,friendly and fast.exepress lane is very good for pepole who don't have much time to Waite .keep up the good work Why to go ser More

by Salem4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go team! We appreciate your business, and value your feedback. Regards, Steve Farley GM

October 13, 2014

Good, fast, friendly service I always use Younger Nissan for my service on my 2007 Maxima that I bought there. It has over 110,00 miles and they have kept it running well in all t More

by ferraras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Service team! I am very glad to hear that you are loving your 07 Maxima! We appreciate your business, and value your kind feedback. Regards, Steve Farley GM

October 03, 2014

Friendly staff...but poor technical service. I brought Younger Nissan my recently purchased used 2007 Armada, which the previous owner placed 4 new tires before selling. I had vibrations while dr More

by badgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

We are truly sorry for your less than satisfactory experience. As State Dealer of the year we strive for excellence in customer service. Please call me directly at 240.315.1877 to address this issue. Regards, Steve Farley GM

September 25, 2014

Wish Younger Nissan had a branch closer to DC I was forced to bring my car into Younger Nissan due to a CEL that came on while driving on I-270. They diagnosed the issue and helped with an on-the- More

by rpgwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2014 -

Younger Nissan of Frederick responded

Wow! Way to go team, and Phil! That truly means a lot. We certainly appreciate your visiting us. And value your kind feedback. Regards, Steve Farley GM

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