Younger Nissan of Frederick - Service Center
Frederick, MD
633 Reviews of Younger Nissan of Frederick - Service Center
service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. The service techinicians had done excellent jobs, they fixed my car fast and good! More
Disappointed I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so m I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so many e-mails I got from them, I went to the dealer because my back tires are making noise when I make a turn. Long story short, they ask for $1,600 to fix a car they offered me as a "certified pre-owned". I was there from 8.00 am 'til 2:30 pm. Steve Farley told me he might put me in a different vehicle. I said "let's do it". Then, this guy Kevin Caudell thought like he was doing me a favor at all times. Terrible customer service. If I don't ask, they don't do anything. I just gotta fix the car somewhere else. At the end of the day, they 're just focused on sell the car. Period. Service? Customer satisfaction? Complete B.S. More
Collision Center makes my Frontier new again. I bought a new Nissan Frontier this summer and with less than 2700 miles, was a victim of a parking lot mishap (ok, hit and left scene). Brandi at th I bought a new Nissan Frontier this summer and with less than 2700 miles, was a victim of a parking lot mishap (ok, hit and left scene). Brandi at the Collision center provided a complete estimate, contacted and communicated with Liberty Mutual and assured me that when the work was completed, the truck would be as good if not better than new. Picked up the vehicle today and sure enough, Brandi was spot on. They offered a loaner, but we didn't need it, but it was a nice touch to know it was available. I'll be taking my Nissan back to Younger for service again. More
Good but expensive The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed very high and I chose not to have certain services done there because of that. The benefit is that it is a dealership and they knew my car make and model well. More
Oil change and rotation went well. I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have been worth the trip. I didn't have an appointment and it only took about an hour. I was pleased with this service. It would be nice to come out with a car wash like we get from our other car dealers. More
30k servicing visit Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of 30k mileage visit. I was told it would take 1.5 hours and they finished it quicker than that and reminded me that a free car wash since it was raining the morning I was there. I can't for anything more, my expectations were exceed. Nice job! More
Great Service and Personnel The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van b The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van back the next day for a correction. Mike Bromwell was very helpful, courteous, and apologetic through the process. Mike is a true asset to Younger and the Nissan brand. His professionalism is greatly appreciated. More
Expectations finally met As an active duty military member my nissan and i have been all over the country and interacted with aeveral bissan dealers throughout. My experience As an active duty military member my nissan and i have been all over the country and interacted with aeveral bissan dealers throughout. My experience with the frederick md. Service department has far exceeded service from other dealers. Mr. Bostic and a technician home I did not get his name especially, went above and beyond to quickly ensure a quick repair was made to my vehicle without hassle. My hats off to both Mr. Bostic and the entire service department at Frederick Nissan! More
awesome experience They take the time to do things right at this dealership, they listen to your concerns. If you need a new or used car see Steve Farley, he is a great They take the time to do things right at this dealership, they listen to your concerns. If you need a new or used car see Steve Farley, he is a great guy that cares. More
Thermostat not working I took an appointment for the heat not working. They had my car repaired and returned to me the same day. Great customer service from Doug Rice as alw I took an appointment for the heat not working. They had my car repaired and returned to me the same day. Great customer service from Doug Rice as always. I Will definitely return for future service. More