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Younger Nissan of Frederick - Service Center
Frederick, MD
636 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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636 Reviews of Younger Nissan of Frederick - Service Center
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May 09, 2017
Service Keeps Getting Worse Just got back from having my Altima serviced here. I went in for an oil change and to fix two recalls issues. Every time I go into Younger Nissan, I f Just got back from having my Altima serviced here. I went in for an oil change and to fix two recalls issues. Every time I go into Younger Nissan, I feel their main goal is to separate as much money as possible from me. This is actually the third car I've bought from this dealership (and it used to go by Frederick Nissan). I really like the Nissan product, but I'm growing really tired of the poor service at this dealership (which is the only close option for me). Anyway, even though I'm a three-time purchaser who has had EVERY SINGLE SERVICE on my vehicles done at this dealership, it's like a shell game every time I go in there. In addition to the general rudeness of the employees I had to deal with today, I also had to ask for the $14.95 oil change price that they advertise with a giant banner hanging on the side of the business -- and when I did, the service guy rolled his eyes. (He had charged me $35.) My hopes of getting in and out quickly and cheaply were dashed when they told me that I needed two different kinds of air filters and new tires. On the recommended services print-out given to me, it read "buy three tires and get the 4th for a penny" but the service guy said that deal was no longer going on. Again: It was on the sheet of paper he handed to me. I always feel like I'm getting conned when I go in here. I really like Nissan vehicles but this dealership is changing my mind about that. I'd avoid this place at all costs (and there will be costs) and try somewhere else. More
by formernissanlover
April 26, 2017
Love these guys.... They just work I've been working with these guys since they were on East Street, I always came in and they always treated me like a good guy. I dealt with Marty and I've been working with these guys since they were on East Street, I always came in and they always treated me like a good guy. I dealt with Marty and Doug Rice. When they moved to Grove Road the shop was huge and they showed me the place over. I've worked with a few techs but Doug has been there since I can remember, so i typically go to him. He always seems to know my car and always makes sure i the right service. Even when i killed on of my tired on the car, he said it's under warranty and it will be taken care of. I love these guys, i definately recommend you get your care here and the service Department is top notch. I've had 4 Cars from these guys so they're definately doing something right. I'm sure i'll get my fifth one from them at some point ;) More
by jfrasure_2015
April 20, 2017
Five starts service Allen is extremely helpful, has a very positive attitude, fast and very knowledgeable. Allen is by far the best Service Advisor in Young Nissan of F Allen is extremely helpful, has a very positive attitude, fast and very knowledgeable. Allen is by far the best Service Advisor in Young Nissan of Frederick! More
by agrcrook
Employees Worked With
Allen Bostic
April 19, 2017
Best service ever I always go to nissan for any of my service or part needs. I know they will give me the best service. I just wish the tires do not cost too much. Over I always go to nissan for any of my service or part needs. I know they will give me the best service. I just wish the tires do not cost too much. Overall, love this place and will keep coming back More
by Daisy
Employees Worked With
Jason Barber
April 11, 2017
Service Doug Rice has been my adviser since I bought my first Titan. He is fantastic. Don't ever let him leave. He is an asset Doug Rice has been my adviser since I bought my first Titan. He is fantastic. Don't ever let him leave. He is an asset More
by mswallop
Employees Worked With
March 31, 2017
Great service I received an excellent service at Younger Nissan of Frederick. The team is really awesome, especially Sergiu! Employees are polite and patient. The o I received an excellent service at Younger Nissan of Frederick. The team is really awesome, especially Sergiu! Employees are polite and patient. The oil changing is really fast. I am very satisfied. More
by Alexey
Employees Worked With
March 31, 2017
Great Expeience Doug was great! He was so patient and understood exactly what I was explaining about my car. Thank you so much. I will be coming back for all my car n Doug was great! He was so patient and understood exactly what I was explaining about my car. Thank you so much. I will be coming back for all my car needs! More
by Jasonkeith101
Employees Worked With
March 31, 2017
Allen - Service Advisor Overall excellent service. Allen, one of the service advisors went out of the way to offer me help with reimbursement for my tire replacement, with Ni Overall excellent service. Allen, one of the service advisors went out of the way to offer me help with reimbursement for my tire replacement, with Nissan... More
by Varada77
Employees Worked With
Allen Bostic
March 30, 2017
Good experience as always I had a problem with my Altima so i called to get an appointment.Sergio told me he could take a look right away so i dropped the car at noon.After ins I had a problem with my Altima so i called to get an appointment.Sergio told me he could take a look right away so i dropped the car at noon.After inspection was done it turned out to be a simple thing and he promised to get it done by end of the day.The vehicle was fixed at my satisfaction and i was very impressed by Sergio's honesty which is very hard to find these days! Keep doing a great job guys! More
by debbie123
Employees Worked With
March 20, 2017
Great Service! Jay did a great job for me last time I was in the shop. It was Alan's day off, he always does a great job too. That particular day Jay made sure tha Jay did a great job for me last time I was in the shop. It was Alan's day off, he always does a great job too. That particular day Jay made sure that I had everything taken care of with my car, and he went over the details of the noise I had been hearing w/my brakes. Thanks! More
by sandwrobertson
Employees Worked With
Jay Rowse
