Younger Nissan of Frederick - Service Center
Frederick, MD
636 Reviews of Younger Nissan of Frederick - Service Center
unhappy but made it right afterwards Went in for a oil change (free from used car purchase) and got my car back with check engine and wrench light on . I was told the check engine light w Went in for a oil change (free from used car purchase) and got my car back with check engine and wrench light on . I was told the check engine light was on when it came in but it wasn't. I asked if they could check what it was and they said express service doesn't do that so I left and read online what the wrench light was and it seemed ok to drive but something was wrong so i went to Advance auto parts and they checked the dash warning lights and was related to air sensors so we opened hood and the air filter sensor was unplugged so we plugged back in and lights went off. Why service advisor didn't do more was beyond me!!! Also when I bought the car in Jan 2017 battery was dead for test drive so they jumped it and after test drive I bought the car left but the battery died at my next stop , they did replace battery but now June 2017 they say battery is bad and not under warranty so I complained to service manager and he wasn't convinced the air sensor was unplugged but did agree to replaced battery. Thanks even though the first two experiences were not so good they did make everything good after taking extra of my time and having to talk to a manage so only 2 stars. More
Simply the best service and staff around My wife and i have purchased multiple Nissan's from Younger Nissan and the service is the main reason why. Over the years i have dealt with a few dif My wife and i have purchased multiple Nissan's from Younger Nissan and the service is the main reason why. Over the years i have dealt with a few different service advisers and they have all been exceptional. Today was the first day that i had the pleasure of meeting Joseph Geisbert and he did not disappoint. He took up right where the others have left off and i look forward to dealing with him in the future. More
Great service and staff Joseph Geisbert was helpful and informative! The staff is always helpful and the quality of work is great. I have had my car serviced here since purch Joseph Geisbert was helpful and informative! The staff is always helpful and the quality of work is great. I have had my car serviced here since purchasing and they always stand by the work that is done. More
Service was excellent and friendly Made a last minute appointment for four new tires and alignment. I was conveniently scheduled same day as requested. Both Joe and Serqui were attent Made a last minute appointment for four new tires and alignment. I was conveniently scheduled same day as requested. Both Joe and Serqui were attentive, and kept me apprised of work on my vehicle. More
50,000 mile service I happened to be in the Frederick area when the message flashed on my dashboard that I needed an oil change. I decided to stop at Younger to have this I happened to be in the Frederick area when the message flashed on my dashboard that I needed an oil change. I decided to stop at Younger to have this done even though I knew I had a very limited time window. Joseph informed me that it was time for the 50,000 mile servicing and I said ok, but I've only got about an hour. He said no problem...and it wasn't! I complained to him that he didn't even give me enough time to find out who committed the murder on the TV show that I was watching in the waiting room! Joseph was very nice and very professional. More
Very Patient Great experience even though it wasn't what I was expecting. I ordered the wrong tire size for my car but this dealership was very understanding and w Great experience even though it wasn't what I was expecting. I ordered the wrong tire size for my car but this dealership was very understanding and was very patient with me as I worked out the kinks with getting the correct tires ordered. Everything was done and installed within 24hrs of the original appointment. More
tire repair We were visiting Frederick and ran over a bolt. Joseph Geisbert welcomed us and immediately set about repairing our tire. He showed us to tbe waiting We were visiting Frederick and ran over a bolt. Joseph Geisbert welcomed us and immediately set about repairing our tire. He showed us to tbe waiting room and offered us refrezhment for the wait. We were back on our way to enjoying the day in Frederick! FIVE STARS for Joseph!!! More
Great, quick service! Service was quick and to the point. Was very helpful with explaining what was needed for my car and how much it would be. Would highly recommend this Service was quick and to the point. Was very helpful with explaining what was needed for my car and how much it would be. Would highly recommend this location! More
Above and beyond excellence! Let's face it, no one ever really looks forward to bringing their car in for any type of service but Younger Nissan always makes it a positive experie Let's face it, no one ever really looks forward to bringing their car in for any type of service but Younger Nissan always makes it a positive experience, and much more pleasant than any other past experiences I've had. I purchased by car at this dealership, and since that day, everyone I have ever encountered has far exceed any expectations I had. They treat every customer with a friendly smile and eager disposition, they heed every request, and go above and beyond to make you feel like a valued customer. While I don't even live in Frederick, I make it a point to travel out of my way to continue to come to this dealership, particularly when it comes to service because of Allen Bostic. I highly recommended this dealership to anyone in search of a car, or anyone who needs to get their car services quickly and affordably. It truly is service with a smile! Thank you Younger Nissan! More
Postivie Customer Service and Attention to Detail Christina has proven each and every time I have visited the service center for vehicle maintenance. On this occasion I needed documentation for mileag Christina has proven each and every time I have visited the service center for vehicle maintenance. On this occasion I needed documentation for mileage and she took the task and without delay she delivered the request when she could have said it would be a wait and to either come back or have it emailed....She made sure I had it in hand prior to my departure!! Outstanding Team Player..! More