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Younger Nissan of Frederick - Service Center

Frederick, MD

4.6
633 Reviews

633 Reviews of Younger Nissan of Frederick - Service Center

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March 16, 2018

Walked in to get pricing. upon leaving the dealership, I witness Jason Barber screaming at a elderly woman in a vehicle, I could see her crying. the display of disrespect towar More

by manny79866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Barber
Apr 28, 2018 -

Younger Nissan of Frederick responded

Good afternoon, I understand there was a miscommunication of what occurred @ the Store from what you were told by a family member that was here to see an employee. For many reasons including safety, we can not have non employees in the shop without supervision. I would be happy to speak with you directly to explain. Please call me directly @ 301-360-1010. I appreciate your input so we can learn from the situation.

March 14, 2018

Latest Service Joseph, my service adviser; and Maria E., my cashier - both did a great job of taking care of my needs in a competent and professional way. Thanks to More

by Aikibob
Recommend Dealer
Yes
Employees Worked With
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie E. in the cashier office.
Mar 19, 2018 -

Younger Nissan of Frederick responded

Way to go Service team

March 01, 2018

Service Work Doug and the service department took care of the issues with my car. Everyone is very friendly and helpful. Highly recommend this dealership and pe More

by Colleeng219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Younger Nissan of Frederick responded

Way to go Doug, keep taking care of our customers. Regards Steve Farley GM

February 23, 2018

xTerra repair and maintenance The repair required extended warranty coordination with a west coast third party company. Even still, the warranty work accomplished both expediently More

by xTerra
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Bostic
Mar 15, 2018 -

Younger Nissan of Frederick responded

Thanks for your business, if you ever need help on anything please feel free to reach out to me personally Thank You Steve Farley GM

February 01, 2018

No complaints here It's pretty simple, they are quick. The service Staff is fast and friendly. You are their main focus. If your looking for a Nissan, go to Younger. More

by DZ02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barber
Feb 08, 2018 -

Younger Nissan of Frederick responded

Yes come to Younger we will definitely treat you like family. Thank You Steve Farley GM

January 14, 2018

Received swift maintenance and valuable experienced feedback I've never had a bad service at Younger Nissan. I'm on my second car, family's fourth car from them. I don't think we'll go any where else from now on More

by Thomas L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Younger Nissan of Frederick responded

Thanks Doug for taking care of our great customers and thank you for your business. Thank you Steve Farley GM

December 21, 2017

Excellent customer service I bring my Nissan Murano for all required services and Joseph always provides outstanding customer service. . He is very professional,knowledgeable, a More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2017 -

Younger Nissan of Frederick responded

No thank you some much for your support and doing your service with us. Thank you Steve Farley GM

December 13, 2017

Great Service! Kudos to Younger Nissan Service Dept.! This team is topnotch! Not only is the quality of their work a top priority, their attentiveness to customer se More

by BB1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Bostic, Jamie Dice
Dec 25, 2017 -

Younger Nissan of Frederick responded

Thanks for your kind remarks and your business. Thank you Steve Farley GM

December 13, 2017

Survey Great staff always helpful takes of their customers friendly and courteous always atmosphere so warming and great in here Showroom shows all the cars More

by Jayme Sappington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2017 -

Younger Nissan of Frederick responded

Way to go team ! Thank you Steve Farley GM

October 27, 2017

Priority on Customer Satisfaction Christina has each and every time I have visited the Younger Nissan Service Department ensured that I was satisfied and happy with the level of suppor More

by RMihacsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nguyen
Oct 31, 2017 -

Younger Nissan of Frederick responded

Thanks for your kind comments and your business. Thank you Steve Farley GM

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