Younger Nissan of Frederick - Service Center

I want to express my sincerest appreciation to Joe Geisbert. During an ad hoc visit to the dealership, I mentioned to Joe an issue with the driver's side door handle. He contacted one of the technicia Geisbert. During an ad hoc visit to the dealership, I mentioned to Joe an issue with the driver's side door handle. He contacted one of the technicians to investigate the issue and quickly informed me of the required resolution. Joe has always been a professional & honest with me, and made me feel more than just a valued customer. Thank you, Joe. More

Doug was very helpful. He followed upon things got me answers and got back to me when he said he would. Excellent experience He followed upon things got me answers and got back to me when he said he would. Excellent experience More

Had a great experience working with Doug and Younger Nissan. from the first phone call to the day i picked up my car, i had nothing but great customer service from everyone, especially Doug. He made me Nissan. from the first phone call to the day i picked up my car, i had nothing but great customer service from everyone, especially Doug. He made me feel that all of my concerns were met and heard with respect and urgency to make things right. I was kept in the loop the entire time my car was having warranty service done. Could not have asked for a better experience! More

Younger did a fantastic job replacing my transmission. They were thorough and extremely communicative about the process. Highly recommend their service department. They were thorough and extremely communicative about the process. Highly recommend their service department. More

Sergiu was wonderful today. Helped get my car serviced last minute. His communication throughout the process was great. He was also extremely friendly and had a great attitude. Helped get my car serviced last minute. His communication throughout the process was great. He was also extremely friendly and had a great attitude. He really made me feel welcome. I will be returning! More

Excellent customer service and quality of work. Very satisfied. Will use them again. I will definitely recommend Sergiu. His communication and professionalism are unmatched. Отличное обслуживани Very satisfied. Will use them again. I will definitely recommend Sergiu. His communication and professionalism are unmatched. Отличное обслуживание клиентов и качество работы. Очень доволен. Обязательно воспользуюсь этим техническим центром снова. При обращении рекомендую обратиться к Сергею. Его коммуникабельность и профессионализм на очень высоком уровне. More

Marc is a very young and respectful young man who really knows what he is doing unlike many other sales people. It is very impressive to see what he has done at this young age! knows what he is doing unlike many other sales people. It is very impressive to see what he has done at this young age! More

I want to send a special thank you to Sergiu for his help this morning. I called about the car and rodents and stuff hanging out underneath and he was so patient and understanding. I was able to take the c this morning. I called about the car and rodents and stuff hanging out underneath and he was so patient and understanding. I was able to take the care over first thing this morning and he checked it out and made sure everything was good to go. Thank you very much for helping me and making me feel better. vicki More

I just want to start with saying thank you, I've been working in this industry since 2015 and this has been by far the best service and parts experience I have had. A lot of advisors don’t want to take t working in this industry since 2015 and this has been by far the best service and parts experience I have had. A lot of advisors don’t want to take the time to work with warranty companies that are the oem warranty and he did he was able to take care of all my concerns and made my pregnant wife and myself feel safe in our vehicle for the first time since we bought it. The communication was on point. He seeks to understand what the concern is and made it happen. Also what to thank the tech that worked on my car a finding the problem with my front lower control arms that carmax insisted on saying nothing was wrong with them when there was. The turn around time was great. Overall best experience ever thank you again and look forward to driving business your way. I will be tell all my friends and family this is the place to go!!!!!! More