Younger Nissan of Frederick - Service Center

Sergiu was wonderful today. Helped get my car serviced last minute. His communication throughout the process was great. He was also extremely friendly and had a great attitude. Helped get my car serviced last minute. His communication throughout the process was great. He was also extremely friendly and had a great attitude. He really made me feel welcome. I will be returning! More

Excellent customer service and quality of work. Very satisfied. Will use them again. I will definitely recommend Sergiu. His communication and professionalism are unmatched. Отличное обслуживани Very satisfied. Will use them again. I will definitely recommend Sergiu. His communication and professionalism are unmatched. Отличное обслуживание клиентов и качество работы. Очень доволен. Обязательно воспользуюсь этим техническим центром снова. При обращении рекомендую обратиться к Сергею. Его коммуникабельность и профессионализм на очень высоком уровне. More

Marc is a very young and respectful young man who really knows what he is doing unlike many other sales people. It is very impressive to see what he has done at this young age! knows what he is doing unlike many other sales people. It is very impressive to see what he has done at this young age! More

I want to send a special thank you to Sergiu for his help this morning. I called about the car and rodents and stuff hanging out underneath and he was so patient and understanding. I was able to take the c this morning. I called about the car and rodents and stuff hanging out underneath and he was so patient and understanding. I was able to take the care over first thing this morning and he checked it out and made sure everything was good to go. Thank you very much for helping me and making me feel better. vicki More

I just want to start with saying thank you, I've been working in this industry since 2015 and this has been by far the best service and parts experience I have had. A lot of advisors don’t want to take t working in this industry since 2015 and this has been by far the best service and parts experience I have had. A lot of advisors don’t want to take the time to work with warranty companies that are the oem warranty and he did he was able to take care of all my concerns and made my pregnant wife and myself feel safe in our vehicle for the first time since we bought it. The communication was on point. He seeks to understand what the concern is and made it happen. Also what to thank the tech that worked on my car a finding the problem with my front lower control arms that carmax insisted on saying nothing was wrong with them when there was. The turn around time was great. Overall best experience ever thank you again and look forward to driving business your way. I will be tell all my friends and family this is the place to go!!!!!! More

Talk about great service everyone from service, sales, parts and finance is helpful and nice. Let’s start with Jeff at parts, super knowledgeable, good sense of humor and really helpful. If there is a p parts and finance is helpful and nice. Let’s start with Jeff at parts, super knowledgeable, good sense of humor and really helpful. If there is a part or accessory you need for your Nissan he’ll find it. Service department, all of them are great helping you out with your vehicle. Today I met Doug who answered all my questions, told me what I should do to keep my car running and what I don’t need (which I asked him about first). That’s the way you keep someone coming back and recommending your shop, HONESTY! Last but not least is financing with Ed. Those of you have financed before know that when your at the end of the sale the Finance manager could make or break it depending on how he or she treats you when your about to drop down some hard cash and commit to 3-6 years of payments. Not easy. He was patient answering my questions like I was the first person who ever asked the question he’s probably answered a thousand times. The guy knows what he’s doing. I guess buy now you know I recommend you checking out Younger Nissan, you won’t be disappointed. I also met someone in upper management who didn’t try to sell me anything or asked what I was doing in the dealership, just asked me if I was getting great service while I was here, and then took the time to talk about life (we were close in age) and how things change. Sometimes better sometimes worse, but that’s a story for another day. If you go in let em know a happy customer sent you More

I have been coming to younger dealership when I got my 2003 car. My sales rep Doug rice has been working with me for many years and has been helpful, professional courteous, and just an all-around good pe 2003 car. My sales rep Doug rice has been working with me for many years and has been helpful, professional courteous, and just an all-around good person. Everyone there has been very professional, courteous and helpful on all of my visits. I’ve never had a problem getting and appointment, and I am never kept waiting . Doug comes to let me know the progress and never trys to convince me to do anything that’s not needed. I have been very happy there. Thank you. Ruby Lawson More

I spoke with Rob on the phone to schedule a check-up. They checked the car and needed a new transmission. All service personnel at the service station were courteous and helpful. I decided to buy a new c They checked the car and needed a new transmission. All service personnel at the service station were courteous and helpful. I decided to buy a new car instead of fixing the old one. More