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Younger Nissan of Frederick
Frederick, MD
2,746 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,746 reviews
June 22, 2015
Buying my 2016 Maxima My purchase of the new 2016 Maxima was a great experience. Everyone involved was so very nice and my salesman Jim Burdis was absolutely awesome, he to My purchase of the new 2016 Maxima was a great experience. Everyone involved was so very nice and my salesman Jim Burdis was absolutely awesome, he took care of and orchestrated everything I needed. Thank you greatly. More
by CanSpeak
Helpful June 17, 2015
Fast service Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. More
by lgalper
June 17, 2015
Power was out, but the people were not I dropped my car off for a one hour manufacturer recall requirement and an oil change. The job was done in the one hour, but electrical power was lim I dropped my car off for a one hour manufacturer recall requirement and an oil change. The job was done in the one hour, but electrical power was limited and the computer system was down so an invoice could not be generated. It took an additional hour for the power to be restored. At no time did Mr. Pricepa lose his composure or waste energy complaining; he simply did all he could to explain the situation. The problem was out of his control, but he did not come across angry or flustered. He was mature and responsible and I appreciated his calm attention to my situation. More
by RHA7
Employees Worked With
June 16, 2015
Professional and Courteous Great customer service. Doug is prompt, professional and courteous. This is my 2nd new vehicle from this dealership and I am very happy with the Alt Great customer service. Doug is prompt, professional and courteous. This is my 2nd new vehicle from this dealership and I am very happy with the Altima as I was with my Versa. They provided drop off and pick up services to and from my work place for most of my servicing. Would recommend dealership and service center. More
by WAHTU
Employees Worked With
June 16, 2015
Collision Called me when my car made it to the shop and called me with all the information about what repairs needed to be done and how long it would take. As w Called me when my car made it to the shop and called me with all the information about what repairs needed to be done and how long it would take. As well as made sure to know that I can call for updates and any question I had about my car. More
by Kdreyfus21
Employees Worked With
Mike Bromwell
June 14, 2015
Good job of knowing how to deal with a person when there is I was at another dealer in the area that was having an overstock sale. I drove past Younger's lot and noticed a car that looked good. I returned to I was at another dealer in the area that was having an overstock sale. I drove past Younger's lot and noticed a car that looked good. I returned to the lot and looked at the car, I have now purchased. I went into the sales department met Steve Latour, told him I wanted to know about the car and Steve took over. He got the keys and we checked the car, then he talked me into driving it. Steve and I talked, and we came up with the deal. It was nice to get a car sales person that don't talk down to the person and try to force a sale, which happens with most car sales people I have talked with. More
by Willie
Employees Worked With
Steve Latour
June 12, 2015
thought they were good I had a accident in my focus about a year and a half ago. They fixed my car in a decent time for the extent of the damage. I've had a vibration since I had a accident in my focus about a year and a half ago. They fixed my car in a decent time for the extent of the damage. I've had a vibration since it was fixed. About a month ago it got allot worse. I took out in to see what the problem was after finally getting a hold of someone. We set everything up I dropped the car of and I don't even get a call. Had to call them. They said my cat was fine. Nothing wrong but needed tires. I have general knowledge of cars and I did not believe them. The guy assured me it was just the tires. So the next day I got a full set of tires take it on the highway and guess what the shaking is still there. It felt like they didn't do a good examine and just blamed it on something they didn't have to repair. The easy way out. My insurance company recommend this place and the work that they did was guaranteed. On a side note one month after my car was repaired my car broke down on the highway. It was something they missed. A crack in the radiator. It happens I understand. But they don't wanna hear anything now. Give me some cheap excuse that it's the tires. It's just lazy. More
by mikeschoony
June 08, 2015
Terrible Sales customer service. Incompetent service dept I waited for 2 hours on a Friday morning for someone in sales to give me an appraisal on a vehicle for trade in. No one bothered to talk to me. An ent I waited for 2 hours on a Friday morning for someone in sales to give me an appraisal on a vehicle for trade in. No one bothered to talk to me. An entry level sales rep kept asking me to wait and wait until his boss was done from a "meeting". Two hours later I got sick of waiting and I left. They don't know how to treat a customer. In another incident, I brought my car in for some warranty manufacturer recall work, and supposedly they fixed what they had to do ( I hope), however, they also changed my oil change sticker even though no oil was changed. Their incompetent technicians confuse customers cars with each other, and the wrong service probably ends up being done to your car. BEWARE! INCOMPETENT Dealership and NO Customer appreciation! More
by WB
Employees Worked With
Other Employees :
Maggie Kuttner, and Jonathan from Sales, Allen Bostic
June 08, 2015
Quick and painless Buying a car is not one of my favorite things to do. I suppose I expect that I'll have to haggle with the salesman and dicker over price. Howver my e Buying a car is not one of my favorite things to do. I suppose I expect that I'll have to haggle with the salesman and dicker over price. Howver my experience on Saturday was painless, effective and almost pleasurable. I appreciated the manner in which my salesman and my financial guy jumped through hoops to accommodate me. and answer all my questions. , More
by janjan704
June 07, 2015
Great buying Experience Jonathan Harper, the sales consultant and Ed Beleznay, the Finance Manager, were very professional. The disposition to meet my needs was excellent. I Jonathan Harper, the sales consultant and Ed Beleznay, the Finance Manager, were very professional. The disposition to meet my needs was excellent. I reccommend Yourger Nissan of Frederick, MD to any body looking to purchase a vehicle. Milton Berrios More
by FitoFrito
