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Younger Nissan of Frederick

Frederick, MD

4.9
2,792 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,792 reviews

January 01, 2016

You could not ask for better service! From the minute I went online to simply look at the inventory to the time I drove off the lot, the service and professionalism was above reproach. Ha More

by NUGirl88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Chris Curry
Jan 05, 2016 -

Younger Nissan of Frederick responded

We can't thank you enough for sharing your experience in this review. Bouncing back after a setback can be a long journey; but working with a team to get you in a vehicle that fits all of your needs - including financial, is a great way to help rebuild along that journey. We are grateful for the opportunity to help you towards that goal, and getting you in your 'new' car. We are here to help in any way that we can! Wishing you many happy miles, Steve Farley GM- Younger Nissan of Frederick

December 31, 2015

The helpful dealership. I have been looking for a Jaguar XJ for about six months now since my lease was nearing its end. They just happen to have my color combination on the More

by alanidoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Schirf, Kevin Caudell
Dec 31, 2015 -

Younger Nissan of Frederick responded

Thank you for sharing your purchase experience in this review! Definitely sounds like it was meant to be; perfect timing, perfect car, perfect color. We are happy to have made it happen for you. Thank you for trusting in our team, either for sales or service, we are here to help in any way we can. Please don't hesitate to give us a call if we can be of further assistance. Wishing you many happy miles in your "new" Jaguar. It sure is a beautiful car. All the best to you in 2016! Sincerely, Steve Farley GM-Younger Nissan of Frederick.

December 31, 2015

The Most Amazing Experience! There isn't a better dealership anywhere!! From my first e-mail all the way to driving my new Nissan Maxima off the lot I felt like I was part of the More

by Kathy Ferah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Dave Forcino, Travis Brown
Jan 04, 2016 -

Younger Nissan of Frederick responded

A stress and pressure free purchase experience is a must for excellent customer service; and that is our #1 priority. I am very happy to hear that our team took such great care of you, even down to finding your lucky earring! Welcome to our Younger Nissan family, where we will always do our best to make you feel comfortable and at home. Thank you for sharing your experience in this review and for your recommendations. Please let us know if we can be of further assistance. Wishing you many happy miles in your new Maxima! Sincerely, Steve Farley GM-Younger Nissan

December 24, 2015

Trading in a beloved suburban We came in with the intention of getting a vehicle to replace my 2002 Suburban I was looking for the comfort in seats and ride as I had with my subur More

by Jean2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase, Kyle Warfield, Nathan Cipperly, Kevin Caudell, JC Charles
Dec 28, 2015 -

Younger Nissan of Frederick responded

Thank you for sharing your Younger Nissan experience in this review. It is always nice to get feedback on how our team is doing as we strive to provide excellent customer service. We certainly appreciate that you had other options to choose from, and that is why we thank you for the opportunity to help you with your new Pathfinder lease. On behalf of our entire Younger Nissan family, we wish you many happy miles! Please don't hesitate to contact us if we can be of further assistance. Sincerely, Steve Farley General Manager at Younger Nissan

December 21, 2015

Great People You won't find a more friendly experience whether your touch point is purchase, service, sales or finance. My sales rep Steve has top-to-bottom knowl More

by tomfl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase, Kyle Warfield, Steve Latour
Dec 22, 2015 -

Younger Nissan of Frederick responded

Thank you so much for sharing your Younger Nissan experience in this review. It is always good to hear feedback on how our team is doing. Sounds like we took care of all your questions and concerns on your new Rogue! Please don't hesitate to let us know if we can be of further assistance. Wishing you many happy miles! Sincerely, Steve Farley GM-Younger Nissan

December 18, 2015

Awesome experience I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and agai More

by Jso1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Warfield, Allen Bostic, Jim Burdis, Jason Barber
Dec 18, 2015 -

Younger Nissan of Frederick responded

We are glad to hear that we succeeded in our number 1 mission - taking excellent care of our customers! Thank you for sharing your Younger Nissan experience in this review. We appreciate your trust in our team and this great review! Please let us know if we can be of further assistance. All the best to you. Steve Farley GM- Younger Nissan

December 15, 2015

Would Return We had a great experience at Younger Nissan. The staff were courteous and we felt comfortable with them and the deal we were given. If we were in th More

by jmb1837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Nick Dibiase, Kyle Warfield
Dec 16, 2015 -

Younger Nissan of Frederick responded

Thank you for sharing your experience in this review! We love hearing from our customers as it helps us to continually improve upon our processes. I also want to thank you for trusting in Younger Nissan to help get you in your new vehicle. Please feel free to give us a call if we can be of further assistance. And we will be here for you when you are ready for your next new car! Regards, Steve Farley GM - Younger Nissan of Frederick

December 14, 2015

Fantastic Experience Younger Nissan made buying a new car painless. Chris Curry was very knowledgeable about the car I wished to purchase. He knew I was in a time constrai More

by Teachinggator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry
Dec 16, 2015 -

Younger Nissan of Frederick responded

Music to our ears. We love to hear when a customer's purchase experience goes smoothly and hassle free. Chris and the team here at Younger Nissan take great pride in quality customer care! Thank you for sharing your thoughts here in this review. Please let us know if we can be of further assistance. Regards, Steve Farley GM - Younger Nissan

December 13, 2015

great group We really hadn't planned on buying a Nissan but the test drive, and the people sealed the deal. A great group of people to work with, easy going, and More

by tree girl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC, Kyle Warfield, JC Charles
Dec 16, 2015 -

Younger Nissan of Frederick responded

We are so happy to have helped with your new vehicle purchase! Our entire team strives to provide the very best in customer service. Thank you for sharing you experience and letting us know how we are doing! Wishing you many happy miles in your new vehicle! Steve Farley GM-Younger Nissan of Frederick

December 06, 2015

service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. More

by Tat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Younger Nissan of Frederick responded

Trust in your service department, and the folks that keep your vehicle running in tip top shape is paramount! We depend on our cars everyday, and when something goes wrong it can be very frustrating. Our approach is to take that frustration away by providing excellence in customer / vehicle care...in a timely, friendly and efficient manner. Sounds like we did just that! Thank you for sharing your experience in this review and for putting your trust in Younger Nissan of Frederick. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM -Younger Nissan

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