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Younger Nissan of Frederick

Frederick, MD

4.9
2,792 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,792 reviews

March 21, 2016

good experience Chris helped me right through the sales process made it go smooth been to other dealerships this was a very good experience compared to many others. More

by aaron hays
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Curry
Mar 22, 2016 -

Younger Nissan of Frederick responded

Thank you so much for the opportunity to help you with your purchase and for sharing your experience in this review. We value customer feedback such as yours so we can continue to improve upon our processes and customer service. Please let us know if we can be of further assistance. Sincerely, Steve Farley, GM-Younger Nissan of Frederick

March 21, 2016

A reponsible dealer in buying a used vehicle You often hear the stories of bad problems when buying a used vehicle. This is my review of a RESPONSIBLE dealer. Frederick Nissan sold me a used More

by swisschard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

Younger Nissan of Frederick responded

We certainly appreciate the opportunity to resolve your concerns with your Frontier. And while the vehicle was an "As Is" purchase, we do apologize for the inconveniences you have experienced. Please let us know if we can be of further assistance in anyway. We are just a phone call away. Thank you for taking the time to share your Younger Nissan experience in this review. Feedback such as yours is key to helping us provide excellent customer service. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 19, 2016

Fantastic There were a few bumps in the beginning due to financining, but nathan really helped me get a car within my budget. He listened to my needs and follow More

by 14forrestsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Nathan Cipperly, Gary Gordon
Mar 22, 2016 -

Younger Nissan of Frederick responded

Listening to our customers wants, needs and circumstances is top on the list when it comes to providing excellent customer service. Being able to make suggestions that help you ultimately select the right vehicle for you is our talent. Our goal is to make you feel right at home as a part of our Younger Nissan family. Please know that we are just a phone call away if you have any questions. Thank you for sharing your experience in this review. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 18, 2016

My new car exoerience From the beginning this was a great experience. There was no pressure to buy, all my questions were dealt with quickly whether I was at the dealership More

by Jon4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Dave Forcino
Mar 22, 2016 -

Younger Nissan of Frederick responded

Thank you very much for sharing your Younger Nissan experience in this review. We appreciate the opportunity to help you with your purchase and that you have put your trust in our team. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM-Younger Nissan of Frederick

March 17, 2016

Last minute purchase We came in at the end of the night and were in and out in under 2 hours. Friendly, efficient service. Mike Schirf and Kyle Warfield were a pleasure to More

by tracyj711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf
Mar 22, 2016 -

Younger Nissan of Frederick responded

That is a fast turn deal for sure. I am so glad that our team was able to help get you through your purchase process with such efficiency. We certainly hope that you are enjoying your new vehicle, and please remember that we are here for you if you have any questions. Happy Motoring, Steve Farley GM-Younger Nissan of Frederick

March 13, 2016

Staff at Younger Nissan Feel Like Family After our Juke (which we had purchased new) got totaled in an accident, we went straight back to our friends at Younger Nissan in search of our next v More

by Samson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cipperly
Mar 22, 2016 -

Younger Nissan of Frederick responded

At Younger Nissan, we want everyone to feel right at home, and a part of our family. Whether it is a sales or service visit, our team takes great pride in making sure your automotive needs are met; that our customers are well taken care of. We enjoy the loyalty of customers such as you and appreciate the trust you have placed in our team. Please know that we are just a phone call away if we can be of further assistance. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 12, 2016

Great Customer Service Was looking to purchase my second car. Chris was very helpful and knowledgeable. He and Kyle helped me to find a nice car with a good deal. Thanks aga More

by Bwaters527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry
Mar 15, 2016 -

Younger Nissan of Frederick responded

We appreciate the opportunity to help you with your vehicle purchase. I hope that you are enjoying it. Should you have any questions about the features of your car, please don't hesitate to give us a call. Thank you for taking the time to let us know how we are doing! Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

March 10, 2016

Satisfied Customer This was the second car that we purchased from this dealership. Both times we purchased a car from this dealership, the employees were helpful, knowle More

by sjn08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf
Mar 15, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to earn your trust and your return visits with us here at Younger Nissan. We also appreciate your time in sharing your experience in this review. Feedback on how our team is doing helps us to fine tune our processes and customer service skills. Please let us know if we can be of further assistance. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 10, 2016

Their GREAT Totaled my car in the last blizzard and they found a car I could afford and qualify for. Chris was patient thoughtful and asked all the right guestion More

by Grateful customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curry
Mar 15, 2016 -

Younger Nissan of Frederick responded

We are happy to have been able to help you with your vehicle purchase. While it might not have been the best timing, it sounds like it all worked out in the end. Thank you for choosing Younger Nissan and for sharing your experience in this review. Please let us know if we can be of further assistance, we are just a phone call away. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

March 08, 2016

Excellent customer service in a New Car buying experience. Your Sales representative Phil Sizemore was not only knowledgeable, but really listened to what mattered in a vehicle for me. When our experience star More

by Thomas L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kevin Caudell, Philip Sizemore
Mar 08, 2016 -

Younger Nissan of Frederick responded

Listening, hearing what our customers want in a vehicle, and delivering a smooth and simple purchase process...those are key to providing excellent customer. Thank you for taking the time to let us know Phil and our team are delivering just that! We hope you are enjoying your new Versa; should you have any questions on the features of your new car, please give us a call. Happy Motoring, Steve Farley GM-Younger Nissan of Frederick

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