Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Springfield Kia
Springfield, MO
1,395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,395 reviews
April 17, 2025
I initially took my KIA Sportage in to fix my air conditioner. Later the following day my engine light came on (at no fault of the dealership). These things happen! Nathan, my service advisor was ver conditioner. Later the following day my engine light came on (at no fault of the dealership). These things happen! Nathan, my service advisor was very good about getting it in very quickly. Now it runs like a top. Very pleased. More
by d.rapelje13
Employees Worked With
Nathan
April 05, 2025
The Springfield Kia Service Department truly goes above and beyond. They know how to treat their customers with the utmost respect and dedication. From start to finish, they work with you every step of the and beyond. They know how to treat their customers with the utmost respect and dedication. From start to finish, they work with you every step of the way, always showing compassion and attentiveness to your needs. Their team is committed to making sure every experience is a positive one. You can rest assured—when you bring your vehicle to the Kia Service Department, you won’t need to take it anywhere else. Your car is in great hands. For many of us, our vehicle is our only means of transportation, and no one wants to be broken down on the side of the road—especially in today’s world. That’s why it’s so important to know your vehicle is receiving top-quality repairs from trusted mechanics and a reliable service team. And best of all, they do it without draining your wallet. If you want peace of mind and dependable service, take your car to Springfield Kia—you won’t regret it. More
by Sherry G.
Employees Worked With
Shane, Nathan and entire Kia Service Department
October 12, 2024
I took my vehicle in to Springfield Kia (Formerly Youngblood) To have my vehicle taillight inspected because it was on the fritz blinking on and off, And get an oil change. I met with Ryan who is the Youngblood) To have my vehicle taillight inspected because it was on the fritz blinking on and off, And get an oil change. I met with Ryan who is the service advisor who took complete charge and was able to not only remedy the problem, but came out to bring a few things up to my attention. The charges were reasonable. The wait time was reasonable, and the care was way above the average. Which is why I go to Springfield Kia. More
by d.rapelje13
Employees Worked With
Ryan Rush
September 12, 2024
I received a call from Ryan who is my service advisor who stepped up to the plate to assist me with my door lock and also arranged for a cooling system flush. Not only was my car taken care of in a timely ma stepped up to the plate to assist me with my door lock and also arranged for a cooling system flush. Not only was my car taken care of in a timely manor, it arrived with a fresh car wash. Awesome finish. Very Happy! More
by d.rapelje13
Employees Worked With
Ryan Rush
August 22, 2024
I took my KIA Sportage in to have my oil changed and transmission fluid flushed. I also was experiencing an issue with my rear door lock that wouldn’t open from the inside or outside and my air conditio transmission fluid flushed. I also was experiencing an issue with my rear door lock that wouldn’t open from the inside or outside and my air conditioner looked at. I met with Ryan Rush who was my service advisor who informed me that the door lock was covered by a 10 year unlimited warranty and he had the crew look for the leak in the air conditioner. Ryan & his Service Manager were really great to work with as were the guys in the shop. This is an Excellent Dealership to work with. You can trust them with the work they do and they’re honest! More
by d.rapelje13
Employees Worked With
Ryan Rush
February 21, 2024
Brought in my Kia Sportage in to have a new windshield wiper arm and blade on my vehicle. While I was there Brad Duggins wasn't there so I spoke with Kayleigh about my front high beam headlight that was o wiper arm and blade on my vehicle. While I was there Brad Duggins wasn't there so I spoke with Kayleigh about my front high beam headlight that was out. It was replaced less than 12 days ago. Kayleigh met with me in the dealership waiting area and explained that the sensor connector was burt out and to have a new harness would run $900.00. She made a recommendation that did infact work and the light is good as new. Again, this is why I bring my vehicle to Youngblood Kia (Springfield KIA) to have all my service work done. BECAUSE THEIR HONEST & TRUSTWORTHY!! Thank You Kayleigh! You are awesome. More
by d.rapelje13
Employees Worked With
Kayleigh
February 03, 2024
Took my vehicle in for service. Brad Duggins is the best. He's always there for you which is a huge confidence booster and the reason I keep coming back, as is the service I receive Brad Duggins is the best. He's always there for you which is a huge confidence booster and the reason I keep coming back, as is the service I receive from the mechanics whom I don't get to see. But they are exceptional goo at what they do! More
by d.rapelje13
Employees Worked With
Brad Duggins
November 03, 2023
Service Department is unbelievably customer service oriented! Starting with Kayleigh and working with entire service team: Perfect! oriented! Starting with Kayleigh and working with entire service team: Perfect! More
by fay1952bay
Employees Worked With
Kayleigh, Madison, Brad Duggins, Ryan Rush, Ben Ralston, Matt Gentle
September 30, 2023
I took my Kia in for an oil change & radiator coolant flush. I met with Brad Duggins my Service Advisor & was provided a shuttle ride both home & back by Bruce. My vehicle was completed ahead of schedule flush. I met with Brad Duggins my Service Advisor & was provided a shuttle ride both home & back by Bruce. My vehicle was completed ahead of schedule. More
by d.rapelje13
Employees Worked With
Bruce Courtesy Van Driver, Brad Duggins
August 09, 2023
Kayleigh, my service advisor, was super friendly and helpful. I did not have an appointment as I was in town for the day. I travel over two hours to the dealership for my vehicle to be serviced. It is d helpful. I did not have an appointment as I was in town for the day. I travel over two hours to the dealership for my vehicle to be serviced. It is difficult for me to make an appointment as I have a very demanding job. There have been times I need an oil change within 45 days as I have already put over 5000 miles on my vehicle. I do not want to go over the mileage and effect my warranty. Thank you Kayleigh for being so considerate of my showing up without an appointment, you're the best! More
by Laura.alcorn75
Employees Worked With
Kayleigh
