Young Subaru
Ogden, UT
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304 Reviews of Young Subaru
Happy 50th Birthday Car! This was a great car buying experience! My husband got all the papers prepped and all I had to do was show up and sign them. Ryan Newbold was fantasti This was a great car buying experience! My husband got all the papers prepped and all I had to do was show up and sign them. Ryan Newbold was fantastic with the details and making it happen as quick and easy as possible. Happy 50th birthday to me! More
Good car buy experience They originally quoted me relatively high but was able to offer a good deal after presentation of a better quote. When I change my mind and want to c They originally quoted me relatively high but was able to offer a good deal after presentation of a better quote. When I change my mind and want to consider car upgrade, they honor the relative pricing compared to what we discussed. I was in contact with Amy via emails and later Jake in person at the dealership. They both help reach a fair deal and get the car that I want. More
Nathan walker helped me out with my car repairs. He has a GREAT customer service. Please contact him with any problems with your vehicle. Thank you so much Nathan and Subaru in Ogden Utah 😊👍& GREAT customer service. Please contact him with any problems with your vehicle. Thank you so much Nathan and Subaru in Ogden Utah 😊👍🏼 More
A big thank you to Hiram Donley!!! We had a great opportunity to work with a wonderful salesman. Hiram was extremely helpful with all of our questions and made our decision to purchase We had a great opportunity to work with a wonderful salesman. Hiram was extremely helpful with all of our questions and made our decision to purchase our Forester. The process was easy and he helped with any questions or concerns. Thanks Brad & Susan More
Ryan & Ryan Team Miracle Workers! WOW!! Ryan Howe and Ryan Newbold hands down are miracle workers. These 2 are the best of the best at Young Subaru. FABULOUS doesn't even begin to co WOW!! Ryan Howe and Ryan Newbold hands down are miracle workers. These 2 are the best of the best at Young Subaru. FABULOUS doesn't even begin to cover my experience. My situation was unique and not easy. I was firm with what I needed and wanted. They took that ,my unique situation, worked their magic and I signed on the dotted line for a 2019 car. More then I ever expected or hoped for. Thank you SO much Ryan H. and Ryan N.!! You two are rock stars in my book!! More
Needed help to set up car electronics. Spent quite a few hours trying to figure out how to send a text through my vehicle only to find out I didn’t have that option. Nathan was able to show Spent quite a few hours trying to figure out how to send a text through my vehicle only to find out I didn’t have that option. Nathan was able to show me a work around the issue and have it work the way I wanted it to. Extremely helpful. More
Thanks Todd! Each time I have reached out to the Young Subaru dealership I have been impressed. My direct interactions with Todd have been superb. He is very knowl Each time I have reached out to the Young Subaru dealership I have been impressed. My direct interactions with Todd have been superb. He is very knowledgeable about their SUVs and I have never felt pushed to make a quick decision regarding my purchase. Thanks Todd, and Young Subaru! More
Was happy right up to the time--------- Complaint Details------------------------------------------------- Young Subaru sold me a hail damaged car without disclosing the fact that it was Complaint Details------------------------------------------------- Young Subaru sold me a hail damaged car without disclosing the fact that it was damaged. Here are the people I talked to thru out this transaction: 1. Skylar Faidiga/ Sales Mgr.-----She did the initial contact by email and we came to terms. Also, we talked about the vehicle quite a bit as I live in WA. State. To summarize she said after the car was detailed and put thru the service dept "it will look like a new car". 2. River Pererson Sales----He took over and we talked several times as well as emailed to co-ordinate my arrival as he was picking me up at the airport. We talked on more than one occasion about the condition of the car. 3. Ryan Howe/Used Car Sales Mgr.----First called in to ask the condition of tires as I was driving car back to WA.. Ryan called me back and sent pic. We talked about me car as it had just went thru service and he said that "they had to look for ways to spend money" as the car was in such good shape. I mentioned to him what Skylar had said about the car "being like new" when Young's service and detail get done and he replied "Now I know who to charge for the work if it does not meet you expectations". When I got there the car was parked inside an area where an employee was. cleaning up another car. It was not even close to "be like new" as Skylar had said. The interior was filthy. I asked River to open the hood and the engine compartment was a mess. Having come all the was from WA. State I was not happy and told River as much. River then cleaned the engine compartment. This was a car with just under 40K miles. There were a few other things I was not happy with but the fact that I was lied to about the detailing was the most upsetting. I then called Ryan and told him I was not happy. He then offered me ***$250.00 to get the car detailed when I get home. Telling me it would take 2 corporate signatures and I should expect it the "middle of the following week at the latest". That was over 2 weeks ago but I will say that River has assured me the "check is in the mail" within the next week or so. I am seeking damages for them selling a hail damaged car that they knew was damaged and that is why they did not have the car detailed when I got there and why it was parked inside and dirty. The paperwork supplied had listed "sublet to Avis" for the detailing then list it as "detailed by sales lot tech". Hail damaged is hard to fix and they knew if they did not detail the car and have it parked outside it would be less noticeable. ***I just got the $250.00 in the mail today. More