Young Subaru

Oil Change Finally on third visit I was bale to get an oil change and service. I had stopped by twice before and was told that there would be and hour to 90 minu Finally on third visit I was bale to get an oil change and service. I had stopped by twice before and was told that there would be and hour to 90 minute wait. I went back on this morning arriving shortly before the 7am opening time and was able to get right in. The employees were cordial and on the ball. The waiting area was comfortable. My car was serviced in a very short time and I was on my way. More

Took us 3 visits to get problem resolved We were called in for an airbag recall and ended up having to come in 3 separate times on 3 separate weekends to get everything resolved. We live 1.5 We were called in for an airbag recall and ended up having to come in 3 separate times on 3 separate weekends to get everything resolved. We live 1.5 hours away, so this was huge inconvenience. The first time, they replaced the airbags, but broke 2 trim pieces inside the car in the process. I was in the car, ready to leave when I noticed. Apparently nobody QC’d the work after completion. They didn’t have the parts on hand, so I was told to come back the next week to get it fixed. The next week came and I show up and hear that they only had one of the pieces. I was also told that since the tech who worked on it before wasn’t there, I’d have to come back when he was working. I persisted and the person helping begrudgingly told one of the techs “I don’t really care at this point, just go fix it...”. Great customer service there buddy! Finally, after a few weeks, I was told to just go to another dealer because they had the part there. No charge to me and closer to home. Overall, I was not really impressed with my experience, but am glad my car is fixed and ready to go. More

Thumbs up Quick, got the job done thoroughly. Great customer service and friendly employees. Would recommend to any Subaru driver. I was able to just drop in an Quick, got the job done thoroughly. Great customer service and friendly employees. Would recommend to any Subaru driver. I was able to just drop in and come back to pick up my car. More

Maintenance service I was pleasantly surprised at how quickly the service was completed. The waiting area was clean and comfortable. The service person was nice and helpf I was pleasantly surprised at how quickly the service was completed. The waiting area was clean and comfortable. The service person was nice and helpful. More

Scheduled Maintenance Superior service, friendly knowledgeable staff, pleasant and clean waiting room. They offer plenty of refreshments and liquids while you wait. They an Superior service, friendly knowledgeable staff, pleasant and clean waiting room. They offer plenty of refreshments and liquids while you wait. They answered all my questions quickly and with a professional demeanor. More

Treated like we mattered! Buying our new Outback was a great experience. We were treated like a prospective buyers should be. The whole process was first rate. In addition we Buying our new Outback was a great experience. We were treated like a prospective buyers should be. The whole process was first rate. In addition we got the best deal! Thanks Young Subaru. More

Felt at ease In the past when I bought a car I never knew exactly what my benefits were, most of the time I never saw those people again.. I was always confused ab In the past when I bought a car I never knew exactly what my benefits were, most of the time I never saw those people again.. I was always confused about the warranty and other things. But at Subaru I felt comfortable I felt like the employees were my friends and they've always been there to help me, it was a good experience and it is still a good experience eveytime i go there. I cant say enough about the service. More

Get speedy service Gave 4 stars because you can't schedule an appointment. For someone like me who works through the service hours and pretty much has to do it on lunch Gave 4 stars because you can't schedule an appointment. For someone like me who works through the service hours and pretty much has to do it on lunch makes it tough to get the oil changed and be back on time. More

SCUBARU My wife and I had an excellent experience at Young Subaru. Andy is an excellent and knowledgeable sales person. No pressure and did whatever he coul My wife and I had an excellent experience at Young Subaru. Andy is an excellent and knowledgeable sales person. No pressure and did whatever he could to get us into the vehicle we wanted. We also enjoyed the service department when we brought our vehicle in to get the extras we ordered put onto it. More

Great Service Center, Comfortable Waiting Area Young Subaru’s service center has competitive rates, offers many coupons, and has a very comfortable, clean waiting area and friendly staff. I take a Young Subaru’s service center has competitive rates, offers many coupons, and has a very comfortable, clean waiting area and friendly staff. I take all my vehicles there, both Subaru and non-Subaru. More