Young Mazda
Easton, PA
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The Service department was absolutely wonderful, much better than the people selling the cars. Had a much better experience with them better than the people selling the cars. Had a much better experience with them More
Fast, dependable, courteous service.. Only dissatisfaction is the response I received relative to a defective Yokohama tire which failed on a trip to upstate NY. Tires are new. A side wall f dissatisfaction is the response I received relative to a defective Yokohama tire which failed on a trip to upstate NY. Tires are new. A side wall failed. Had to buy another tire in Pulaski, NY. Due to other passengers and my car loaded with gear, there was no room to transport the tire back home. Svc manager at Youngs decided that without the defect tire, there was nothing he could do. A different tire brand, a receipt for the replacement tire wasn't good enough to provide some compensation. While my service provided by counter and shop emoyees is always great, I left very disappointed on the response relative to this issue. The svc manager didn't even meet to discuss. I doubt I'll purchase any tires from Youngs in the future..... More
Chad is my point of contact. Very friendly and efficient. Explained details regarding new tire purchase and offered options. Shuttle service a nice perk. Unfortunately, no 'sanitizing' or car was efficient. Explained details regarding new tire purchase and offered options. Shuttle service a nice perk. Unfortunately, no 'sanitizing' or car wash offered. More
We've been customers with Young Mazda for 6 years. We are in our 60's so it's safe to say we've been to MANY other car dealers in our time, but we won't be leaving Young's! They are wonderful people, ho are in our 60's so it's safe to say we've been to MANY other car dealers in our time, but we won't be leaving Young's! They are wonderful people, honest and thorough with everything they need to talk to you about. You can count on them!!!!! More
So friendly! I went in for my oil change and was so surprised to see that they showed me a video of what they did and things to watch for. They also noticed that my car was due for inspection the follo surprised to see that they showed me a video of what they did and things to watch for. They also noticed that my car was due for inspection the following month and offered to due it for me. I will definitely continue to bring my car back here for service! More