Young Mazda
Easton, PA
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My experience at my visit to Youngs this time when I got there was awesome , I had talked to Pat on the phone and we discussed the car I liked and he had it ready for me. We took it for a test ride , then s there was awesome , I had talked to Pat on the phone and we discussed the car I liked and he had it ready for me. We took it for a test ride , then sat down to discuss options to suit me, at first this wasnt what I had expected or what i was promised by the phone call I recieved from another saleman , but Pat helped me to get where I felt was benefitting me , he made me feel like a person instead of a sale The rest of the time was great also Pat made my experience with youngs very pleasant better then the time before , when i purchased my other car .thank you More
Brad in Service was great; communicative and proactive; he recommended I wait to have a wheel refinished and dry and wait to have new tires balanced versus hurrying me out of the shop. One thought: Doing he recommended I wait to have a wheel refinished and dry and wait to have new tires balanced versus hurrying me out of the shop. One thought: Doing more than expected will improve customer satisfaction and loyalty. Maybe at certain thresholds of bills the dealership should wash and vac the car without declaring it...I brought my Miata in for a routine 25k service. It needed an inspection, tires failed...$700 later maybe a clean car would have be surprisingly cool? thx, Mark More
I had a problem with my windshield wipers, they stopped working on a very rainy day. When I called to see when they could look at it they took my car right away even though they were already booked up...g working on a very rainy day. When I called to see when they could look at it they took my car right away even though they were already booked up...got me going again the same day. That's a good dealership !! More