Young Mazda

Cx5 2016 I came to the dealership a week ago to look for a used car. We were approached by the Sales Clerk Bob. It was 20 minutes before close & we wanted to l I came to the dealership a week ago to look for a used car. We were approached by the Sales Clerk Bob. It was 20 minutes before close & we wanted to look at a used car. However, we found out the car was sold. He wanted us to come back when he was working. However, We just had a new baby and had to wait until my parents were in town Friday to be able to test drive any cars. He took my name & number to call me Friday to schedule a time for me to come in that day. He NEVER called me, which is extremely unprofessional. We came Saturday 9/5 to look a more cars & noticed the same car that Bob said was sold parked in the same spot. . A new Sales Clerk Ken helped us. We asked if the used 2015 Blue Cx5 Madza was sold & it was not. Bob should have called us & told us it wasn't sold. However, Ken was SO great. He really made me feel comfortable and listened to what my needs/wants. He was extremely professional, knowledgeable, and really loves his job. He let us test drive the used Mazda, which I wasn't in love with the car. He told us we could look at NEW cars & they're very close in price. I finally found a NEW 2016 CX 5 Blue Mazda (just like the used one, but 1 year older) that I LOVED! However, I was going to purchase it & another dealership purchased the car to get new stock in. I was upset because Ken was with me for a couple hours. However, there should be better communication on any sold cars on the lot. It's not Ken's fault it was sold and there's no communication to the sales clerks. Ken did make the best out of the situation and showed me other car. I ended up purchasing a 2016 White Cx5 Mazda! I LOVE it! It was a hassle to get, but Ken went above & beyond to make me happy. Nice job Ken!!! I will recommend him to my family & friends. More

Best Ever I have trusted Young since 1993...they are honest, (this matters to me). They always do their best. I will never ever consider going elsewhere to pu I have trusted Young since 1993...they are honest, (this matters to me). They always do their best. I will never ever consider going elsewhere to purchase a car or to service our car. May God continue to bless them. More

Professional and courteous The service department is always helpful and professional. Their flexible hours allow working people to get their cars serviced at the car owners con The service department is always helpful and professional. Their flexible hours allow working people to get their cars serviced at the car owners convenience. They listen to your concerns and will call you to get authorization if additional work is needed. More

Great service experience I had an oil change done last week and was very happy with the service process! Everyone is so efficient and I was in and out of the building in a ver I had an oil change done last week and was very happy with the service process! Everyone is so efficient and I was in and out of the building in a very short time. More

Outstanding service overall! Dear Young, Thank you for for always having a outstanding staff and services. Done in a timely fashion. Would recommend to anyone needing repairs or Dear Young, Thank you for for always having a outstanding staff and services. Done in a timely fashion. Would recommend to anyone needing repairs or new vehicles! Melanie More

Oil Change, Tire Rotation, and Brake Replacement Young Mazda was able to schedule me the very next day after calling in. I was able to wait for my repair. While waiting, a service representative gave Young Mazda was able to schedule me the very next day after calling in. I was able to wait for my repair. While waiting, a service representative gave me an update twice. They were flexibly able to additionally replace both front brakes - a service I knew I might need prior to arrival - while I waited. The service was excellent. Not being a car related professional, I am not sure if the cost was as low as it could have been - which is the only reason I've rated a 4 instead of a 5. I would recommend this dealership to others. More

YOUNG MAZDA, NOTHING BUT THE FINEST OF SERVICE I am disabled and must depend on the public to help me in and out of my Mazda-3 Hatchback. I have purchased 4 cars from Young since relocating from I am disabled and must depend on the public to help me in and out of my Mazda-3 Hatchback. I have purchased 4 cars from Young since relocating from Long Island in 1988.When any work or adjustments must be done, your entire team makes it extremely easy for me. Randy, Brad and their crew make it a point to reduce the hassle of just basic service requirements. I want to thank them for their on going help and concern. The dealership management should be so proud of the crews and teams that represent Young Mazda in everything they do. It really shows. More

Service Review Excellent, prompt. and friendly service. Prices are more than reasonable. Service was quick and my car was taken in right at my appointment time. 35,0 Excellent, prompt. and friendly service. Prices are more than reasonable. Service was quick and my car was taken in right at my appointment time. 35,000 mile service took about 1 1\2 hours along with inspection and emissions testing. Very pleased. More

Great service. I arrived early for my service appointment (oil and filter change). They took the vehicle into the service bays immediately and informed me that the I arrived early for my service appointment (oil and filter change). They took the vehicle into the service bays immediately and informed me that the vehicle inspection was coming due shortly and offered to do this at this time. I agreed and a short time later the vehicle was delivered back to me serviced, inspected and washed. Two birds killed with one stone and I could not be happier with the attention paid to myself and my vehicle. Excellent job Young Mazda Service Dept. More

Quick Happy with service.. Was going to take shuttle home, but decided to wait for the car. My car was ready when promised. Thanks a bunch. Happy with service.. Was going to take shuttle home, but decided to wait for the car. My car was ready when promised. Thanks a bunch. More