
Young Mazda
Easton, PA
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check in was easy and there as soon as i was. service manager Blake Macalister very helpful all thougout service sent video of car being inspected service great and done in timely manner as i waited for manager Blake Macalister very helpful all thougout service sent video of car being inspected service great and done in timely manner as i waited for my car. thanks BLAKE and all involed More
Service was on time and everything done as requested. Also made me aware of a service item that may be an issue in the near future. Appreciated the heads-up. Also made me aware of a service item that may be an issue in the near future. Appreciated the heads-up. More
Helpful friendly and got the job completed quickly greatly appreciated them estimated was terrific and job done in record time. Thank you everyone in collision department greatly appreciated them estimated was terrific and job done in record time. Thank you everyone in collision department More
AVOID!! Got the runaround for 3 hours by Andrew. He promised “it won’t be like your other dealer experiences “. F-. It was worse! Dude, we gave you the answers!! Then the short manager stepped in AFTE promised “it won’t be like your other dealer experiences “. F-. It was worse! Dude, we gave you the answers!! Then the short manager stepped in AFTER they kept our keys and registration! Why!??? The manager SEVERELY dropped ball and should be fired! I told you Andrew, don’t waste our time! SO WE WENT TO SCOTT MAZDA, gave them the same SAME NUMBERS AND THEY ACCEPTED!!! New Mazda in garage with heated seats and sunroof. $27,500 and $1500 on trade with back cover. Thank you William!!! Stay away from YOUNG!!! More
This is the only dealership (Young Mazda) I would take my Mazda for service. Their customer service is exceptional and the employees are friendly. Any question I have is always answered to my satisfaction. Mazda for service. Their customer service is exceptional and the employees are friendly. Any question I have is always answered to my satisfaction. They go above and beyond. More
Great customer service, excellent Team work! Extraordinary 2021 Mazda Cx5 Carbon Edition. Very beautifully detailed interior red design, the drive feels smooth with style. Thank you Jonathan Extraordinary 2021 Mazda Cx5 Carbon Edition. Very beautifully detailed interior red design, the drive feels smooth with style. Thank you Jonathan! More
Waited 6+ weeks for a car. I got a call from the dealership that the car was in and I had to make an appointment to pick it up. They also told me that they wanted to reevaluate my trade in. When I g dealership that the car was in and I had to make an appointment to pick it up. They also told me that they wanted to reevaluate my trade in. When I got there I went to look at the car. The car was hit and nobody at the dealership noticed it. There was White paint and a scratch on a red car. When I brought it to the sales managers attention he sent a detail person to address it. They were able to remove the white paint but not the scratch. The sales manager told me that they can wet sand it and it would be fine. I told him no because that will compromise the integrity of the clearcoat. Then I was told take the car then I can make an appointment with their body shop for repairs and bring the car back. I was not doing that. I understand that car dealerships frequently do these types of repairs. My issue was that they tried to hide it from me. If I had seen this after I left I am pretty sure that they would have told me it was fine when it left here. After getting loud in the show room they agreed to get me another car. Never got, sorry this happened, sorry for your inconvenience, NOTHING. The red cx30 vin number ending 36723 was put on the website for sale immediately I doubt that it was probably repaired. As time went on I had lost my trust in the dealership and requested my deposit refunded. No one returned my emails or phone messages. I went to the dealership to get my deposit back. I am still waiting for them to process it 4 days later as of this writing.I will most likely start a credit card dispute over this. Had the dealership contacted me prior to my arrival and told me the car was damaged and that they would make it right to my satisfaction and stuck to the original agreement this would most likely be a 5 star review. Conducting business in this fashion shows a total lack of integrity from the sales manager and the dealership. More
Michael Graziano was awesome! Extremely helpful! Showed me exactly what I wanted and even helped me set up my personal settings in my brand new Mazda CX-5 after purchasing cause it has so many new features me exactly what I wanted and even helped me set up my personal settings in my brand new Mazda CX-5 after purchasing cause it has so many new features! More
Wouldn't recommend I bought a used Mazda5 from this dealership, It was newly inspected by them. I took it back a year later for their "free" inspection and was told it n I bought a used Mazda5 from this dealership, It was newly inspected by them. I took it back a year later for their "free" inspection and was told it needed extensive work to pass, including some exhaust issues and suspension problems. Amazing how that all popped up in my first year with the vehicle. I wouldn't buy from them again, and wouldn't recommend you do either. More