Young Chevrolet - Service Center

HORRIBLE, INCOMPETENCY, UNPROFESSIONAL, DISSATISFIED, POOR WORKMANSHIP, POOR MANAGEMENT, NO QUALITY CONTROL, DO NOT GO HERE! POOR WORKMANSHIP, POOR MANAGEMENT, NO QUALITY CONTROL, DO NOT GO HERE! More

I'm not someone to leave reviews, but the experience I had was so bad I feel the need to warn others. Body shop and service department are horrible. They will not communicate with you and keep you update had was so bad I feel the need to warn others. Body shop and service department are horrible. They will not communicate with you and keep you updated on the status of the repair. When they make a mistake, there is zero urgency to correct the mistake. Dealing with this dealership has ruined my C8 experience. I was more than patient for 8 months while they tried to do a job that should have taken a maximum of 3-4 weeks...Yeah, that bad. Got my car back, they lost the floor mats, lug nut lock key, and the front truck doesn't open. Took it to another dealership to get those things fixed. Erica Moran is the internet marketing manager, not a manager I was able to see in the store. More

Years ago, the service center was great. for the past couple years, it has gotten worse and worse. now they dont pick up the phone. you have to uber there to find out they forgot what for the past couple years, it has gotten worse and worse. now they dont pick up the phone. you have to uber there to find out they forgot what to do on your vehicle. More

The customer service is a joke. You call and it goes to voicemail and you never get an answer. You show up and they give you the run around. Save yourself a trip and do not buy from You call and it goes to voicemail and you never get an answer. You show up and they give you the run around. Save yourself a trip and do not buy from this dealership. More

Michael Sierra did a grate job on getting my car in and out will like the fast service definitely be coming back for service here!!! out will like the fast service definitely be coming back for service here!!! More

Recall on Chevy Camaro and had to pay to get my car checked out. I had change stolen from my car. Whoever did it must be hurting for money. Who steals coins out someone’s car. Also you should be ashame checked out. I had change stolen from my car. Whoever did it must be hurting for money. Who steals coins out someone’s car. Also you should be ashamed of trying to get over on a veteran who served for this country. It shows what type of individual you are in general. Obviously I am sure that the horrible work ethic starts with the management. Immature, and unprofessional as well. No one should go to this dealership. One thing that I can’t stand is a liar and someone that is a thief. Some of the people that work in the service department need to be fired ASAP. If I could give them 0 stars far as reviews I would. There are several bad reviews from this dealership if I would of known that I would of never taken my car to this location. More

I recently dropped off my 2017 Chevy Silverado for service due to the vehicle turning off while I was driving it. I dropped off the vehicle at Young Chevrolet in Dallas Texas. The technician called me service due to the vehicle turning off while I was driving it. I dropped off the vehicle at Young Chevrolet in Dallas Texas. The technician called me over the phone two days later stating that the battery cable was loose and that they would tighten the cable and check the vehicle to ensure everything was functioning properly. I called Saturday morning on July 17 to confirm what time the service center closed due to the fact that I would be coming from Louisiana to pick up the vehicle. I was told that they closed at 8 PM. As I got within 45 minutes away it was approximately 2 PM and I called to confirm then I would be there shortly to pick the vehicle up. I was told at the service department closed at 1 PM and they referred me to management who stated that himself and the technician we’re in Oklahoma. He received my telephone number and told me he would call me back to see if somebody could release the vehicle.He called back stating that I was able to then pick up the vehicle through car sales and if there would be $135 diagnostic fee to tighten a loose battery cable. I am extremely unhappy with the way the Young Chevrolet is trying to take advantage Chevy customers. More

Worst service ever at the Ogden Ford dealership. Went to get my oil changed and ask to get everything looked at and filled up. Also asked for a tire rotation. They did not rotate the tires ( I know because get my oil changed and ask to get everything looked at and filled up. Also asked for a tire rotation. They did not rotate the tires ( I know because I marked my tires before going in ) Did not fill the def tank. Did not fill the window washer. I'm starting to wonder if they even changed the oil. Young Ford of Ogden will never see another penny of my money. More

tDeceptive special offerings for service - They offer services for a fixed price and add charges when you pay the bill . They add a charge for using a credit card but don't tell you until the work has be services for a fixed price and add charges when you pay the bill . They add a charge for using a credit card but don't tell you until the work has been done. That is against the law More

Never get your car fix it the BODY SHOP OF YOUNG CHEVROLET the customer service here is trash..... I purchased my car at the dealership and brought it here for all the services and when I was ran of CHEVROLET the customer service here is trash..... I purchased my car at the dealership and brought it here for all the services and when I was ran off the road I bought it here to get fixed they had my car over two weeks and still couldn't tell what was wrong with it then I bring the loaner car back and was told that I could not get another because I moved my belongs in the car and it had some pet hair in it and smelled like smoke..... WELL IF YALL HADN'T TAKEN OVER TWO WEEKS TO FIND WHAT WAS WRONG WITH MY CAR I WOULDN'T HAD TO MOVE IN YOUR CAR.... More