Young Buick GMC
Layton, UT
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121 Reviews of Young Buick GMC
Iv’e never worked with such a dishonest sales/company. Jackson made multiple promises that were not kept. Buyers BEWARE!! He dropped Fbomb! added Fees. Jackson made multiple promises that were not kept. Buyers BEWARE!! He dropped Fbomb! added Fees. More
I felt like Jessie said all the right things to me on the phone to get me to want to make the drive. Finally after two attempts to drive 4 hours to Utah from Idaho, making arrangements to have a babysitter phone to get me to want to make the drive. Finally after two attempts to drive 4 hours to Utah from Idaho, making arrangements to have a babysitter because my husbands deployed, I got pawned off to a salesman. Jackson was great...until it came time to make the deal. No one had listened to my numbers...felt like no one respected me as a women buying a car on my own...was lied to about the numbers we wanted that got us down there...and was introduced to about 7 other people during the “bidding war”, along with them trying to convince my that my trade in wasn’t an AWD! Finally I had to get blunt and rude...I had a 4 hour drive home! We came to a deal...finally not anywhere close to what we were looking for...and they wrote up paperwork. For an hour and a half Jackson left me in his office/waiting room without any sort of update or acknowledgement! Still to this day i ask questions and no one is getting back to me! I am very unhappy with the way everything went down and will suggest to anyone I know not to deal with this dealership. Young Buick GMC definitely took the fun and excitement out of buying my “dream car”. Drove home sad and doubting that day! More
A positive and satisfying experience. Guage was very helpful and led us to the vehicle (2019 Encore) that was best for us. An issue on optional items was resolved quickly and to our satisf Guage was very helpful and led us to the vehicle (2019 Encore) that was best for us. An issue on optional items was resolved quickly and to our satisfaction. We felt we were treated fairly and professionally. I would definitely recommend this dealership. ML More
Great support, willing to deal. Great support, great deal. Lots of information. Good deal on trade in. Friendly sales staff that listened to what I said. Happy Thursday to all. Great support, great deal. Lots of information. Good deal on trade in. Friendly sales staff that listened to what I said. Happy Thursday to all. More
Lied about significant vehicle details to pressure a sale Called to ask if a BMW they had listed specifically had a manual transmission with a clutch, and made it clear that was exactly what I wanted. They Called to ask if a BMW they had listed specifically had a manual transmission with a clutch, and made it clear that was exactly what I wanted. They checked and assured me it was, so I made an appointment and drove 40 miles to look at it. I texted the salesperson I was working with, Bohdi, to let him know I was close. When I got there the car was staged in the front with a note with my name on it. I was greeted by a different salesperson who told me Bohdi was preoccupied. I then went to begin inspecting the car and saw it clearly had an automatic and was in worse condition than implied. I was obviously frustrated because I made it clear I was only looking for a manual. They then brought out the floor manager to continue trying to pressure me into buying a car I didn’t want. They also tried to misinform me on the car model and options trying to convince me that Bmw doesn’t make manual transmissions anymore which is totally untrue, and they also couldn’t answer any of my questions about the car. At this point I left due to the terrible experience and waste of time. I strongly advise taking your business elsewhere due to the fact that they are clearly just trying to push sales regardless of customer desires. There are plenty of much better dealerships in Utah with more knowledgeable staff, better inventory, and better prices. More
They are great to work with ! I work with Cindy I called her and with in five minutes this woman had everything done . I have one of the best buying experiences that I had in my I work with Cindy I called her and with in five minutes this woman had everything done . I have one of the best buying experiences that I had in my life . She is an amazing person. These people are great to work with thank you very much all of you . More
New Acadia purchase The service was excellent and the salesman Bohdy Barlow gave the best technology orientation we have ever had. We were treated well without pressure. The service was excellent and the salesman Bohdy Barlow gave the best technology orientation we have ever had. We were treated well without pressure. The finance manager was very efficient as well. More