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York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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778 Reviews of York Dodge Chrysler Jeep

December 02, 2018

Integrity & Customer Caring The Staff from the time of purchase to the issues that developed with my Ram..have been dealt with, better than I thought could be possible with a tru More

by "Q"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Department, Finance Department, Customer Service
Dec 03, 2018 -

York Dodge Chrysler Jeep responded

Thank you for sharing your experience with our team! It was a pleasure working with you and we hope to see you again!

December 01, 2018

Great experience I am always happy with my experience at this dealership. This is due, in no small part, to my service adviser Diana. She is always helpful and honest More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DIANA PATTERSON
Dec 02, 2018 -

York Dodge Chrysler Jeep responded

Hi Mike, thank you for the five-star review! We're glad that you enjoyed your experience with Diana. She was happy to help you and take care of your vehicles. We appreciate your business, and we look forward to serving you again in the future.

November 27, 2018

Diana is true to her word! Diana has always provided five star service. She is knowledgable and professional and has never let is down. I am confident to recommend her and the d More

by boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 28, 2018 -

York Dodge Chrysler Jeep responded

Thank you for your great review! We will be sure to thank Diana for ensuring you an amazing experience. Thank you so much!

November 21, 2018

Recall fixes Diana was outstanding . Calm , all while being swamped with other customers and phone calls to deal with . Great service, friendly and clean ! Will n More

by PV Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
Nov 22, 2018 -

York Dodge Chrysler Jeep responded

Hello, Your feedback about your service visit is outstanding. Thank you for sharing your experience working with Diana. We look forward to any future visits.

November 17, 2018

Excellent Diana Patterson is the best. She is friendly, helpful and very knowledgeable. I was told when my jeep was going to be ready and it was. Also, they w More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Patterson, Customer Service
Nov 18, 2018 -

York Dodge Chrysler Jeep responded

Thank you for the kind words! We're happy to hear Diana was able to meet your expectations.

November 15, 2018

Fast professional service Jake checked in my truck and all the recalls and service was done fast. I had a loaner car that was clean and new. After my truck was finished a wash More

by Blondeone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 16, 2018 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that Jake was helpful during your service visit and provided you with excellent service from start to finish. We value you as a customer and hope that you will visit us again soon!

November 10, 2018

Fast and friendly Jake checked me in, reviewed what I had set the appointment for and recommended services. He removed things that didn’t need to be done yet, saving m More

by ChrisPV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 11, 2018 -

York Dodge Chrysler Jeep responded

Thank you for your glowing review! We're delighted to hear of your excellent experience with our Service Department. If you ever need anything in the future, please feel free to reach out to us.

November 06, 2018

Another Job Well Done I bought my first vehicle for York CDJR in August 2016. From the first service to all of the recall updates, York’s Service Department has ALWAYS take More

by TW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah, Service Advisor
Nov 07, 2018 -

York Dodge Chrysler Jeep responded

Thank you for taking the time leave us your positive feedback! It is wonderful to know that you chose us as your dealership and that you bought your first vehicle from us in August of 2016. We are also happy that all your visits with us and especially with our Service Department have been great and that Noah was awesome to deal with on your most recent visit. We truly value you as a customer and hope to see you again soon!

November 02, 2018

Excellent service Quick service. Sean always takes care of my concerns and needs of my vehicle. Sean is professional and helpful. Thank you very much. I am a happy cust More

by SuzieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Customer Service
Nov 03, 2018 -

York Dodge Chrysler Jeep responded

Hi Suzie, thank you for the five-star review! It's great to know that you enjoyed your experience with us. Sean was happy to assist you, and we're pleased that you are a happy customer.

October 31, 2018

Great buying Experience I owed a ton on my trade, didn’t want to put much (if any down. Jeff in sales was probably the best I have dealt with in 30 years of buying vehicles. More

by New Ram sale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in sales, and (hope I speak right) Jared in Finance really great to deal with. , Customer Service
Nov 01, 2018 -

York Dodge Chrysler Jeep responded

We appreciate you taking the time to leave us a positive review and rating! We are glad to know that we were able to help you and that Jeff was the best during your visit. It is also great that the finance team listened to your needs and that overall your experience was good. We truly appreciate your business and we hope that you enjoy your new Ram!

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