Back

York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

Directions

By Type

778 Reviews of York Dodge Chrysler Jeep

January 19, 2020

Great to work with Product Knowledge was great and they were very easy to work with.We got the deal we wanted and the warranty that was right for our driving miles.There More

by jimggold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stowman
Jan 20, 2020 -

York Dodge Chrysler Jeep responded

Jim, congratulations on your recent purchase. We are glad that you enjoyed your experience. Please let us know if there is anything else that we can do for you.

January 04, 2020

Highly Recommended JP and Josh have been great to deal with on recent and past purchases and Jake and Tyler always provide outstanding service. Very happy customer. More

by Bob Trackhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP, Josh
Jan 05, 2020 -

York Dodge Chrysler Jeep responded

That is great news, Bob. Thank you for sharing your experience.JP and Josh will enjoy receiving your feedback. You are always welcome to visit.

January 03, 2020

Purchase of Jeep Cherokee Jeff greatly exceeded my expectations with his knowledge of the Jeep we purchased. We also had contact with Josh the Sales Manager who was very helpf More

by rsdressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Jan 04, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Jeff and John for providing you with the easiest car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 02, 2020

Couldn't find the problem. Nice people but could not find the fault. I have sensors for my air suspension that kept going off, telling me i needed immediate service. When i took More

by Azman1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jan 03, 2020 -

York Dodge Chrysler Jeep responded

We are sorry that the issue with your suspension could not be diagnosed on your first visit. We will do our best to resolve the matter on this visit. Thank you for giving us to opportunity. See you soon.

December 19, 2019

Better than expected Seem always friendly. Purchased many trucks from Fred York. Dealership now sold, however dealership still honors Fred's promise to me. That considered More

by jinetes.2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn (?)- At front desk 2nd desk from payment counter.
Dec 20, 2019 -

York Dodge Chrysler Jeep responded

Hello and thank you for your great feedback. We appreciate you bringing the issue with your plug and filter to our attention. Your concerns will be passed along to management. Your kind words regarding our staff are very appreciated. Have a great day and visit again soon.

December 17, 2019

Not recommended First experience was an attempt to buy a Rubicon. Second was getting the new Jeep - bought elsewhere - serviced there. Just needed things snugged up, More

by mjmcfbus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Dec 18, 2019 -

York Dodge Chrysler Jeep responded

Hello, We are sorry to see you felt there were any services for your Jeep that did not meet your expectations. We always want to provide the best care we possibly can to our customers and we'd like the chance to connect with you about any disappointment. Please consider reaching out to us with your preferred contact details to discuss further. Your time is greatly appreciated and we genuinely hope to turn around any future experiences. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

December 16, 2019

Nice to work with All staff were very friendly, They were not pushy at all. They were able to answer all of our questions. They did not have exactly what we wanted on More

by bswms7671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff simpson, dan zorich
Dec 16, 2019 -

York Dodge Chrysler Jeep responded

We are so glad we were able to help you find what you wanted. Our customers' satisfaction is very important to us. Please let us know if we can assist you again with anything else. Our team welcomes you again!

December 10, 2019

Excellent! All I met at York were great. I enjoyed my buying experience and would recommend York to all. I especially liked the internet sales experience = no More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Jimmie, Manager and Finance Manager
Dec 10, 2019 -

York Dodge Chrysler Jeep responded

Thank you for the incredible feedback, Jason! We truly appreciate your business and hope to see you again in the future!

November 26, 2019

Pain free negotiations Both the salesperson and the sales manager were very low key and easy to work with. Reached a trade in value and sales price of the new vehicle quick More

by pdecsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 26, 2019 -

York Dodge Chrysler Jeep responded

We are so glad your negotiating experience went well. Thanks for sharing your wonderful feedback for Tom. We wish you congratulations and happy driving!

November 22, 2019

New Jeep purchase We have only lived in AZ a little over two years and we have purchased three vehicles from York. Our main reason for returning is our salesman, Jeff More

by pattymall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Nov 23, 2019 -

York Dodge Chrysler Jeep responded

Patty, Jeff is an expert at recognizing and meeting the needs of our customers. Thank you for allowing him to continue to assist you. He will appreciate knowing that you are happy with his services. Congratulations on your recent purchase.

...
62
...