York Dodge Chrysler Jeep
Prescott, AZ
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778 Reviews of York Dodge Chrysler Jeep
Great to work with Product Knowledge was great and they were very easy to work with.We got the deal we wanted and the warranty that was right for our driving miles.There Product Knowledge was great and they were very easy to work with.We got the deal we wanted and the warranty that was right for our driving miles.There was no pressure and I highly recommend Michael Stowman great to work with. More
Highly Recommended JP and Josh have been great to deal with on recent and past purchases and Jake and Tyler always provide outstanding service. Very happy customer. JP and Josh have been great to deal with on recent and past purchases and Jake and Tyler always provide outstanding service. Very happy customer. More
Purchase of Jeep Cherokee Jeff greatly exceeded my expectations with his knowledge of the Jeep we purchased. We also had contact with Josh the Sales Manager who was very helpf Jeff greatly exceeded my expectations with his knowledge of the Jeep we purchased. We also had contact with Josh the Sales Manager who was very helpful in making this one of the easiest purchases of a new car I have ever experienced. More
Couldn't find the problem. Nice people but could not find the fault. I have sensors for my air suspension that kept going off, telling me i needed immediate service. When i took Nice people but could not find the fault. I have sensors for my air suspension that kept going off, telling me i needed immediate service. When i took it in, they said they could not find the problem. After i got the truck beck, no problems for a couple days, now the alerts keep going off again. I do not know if the suspension system has a problem or the sensors just are bad. Going to have to take it back again for service. Cost me a couple days the first time,hope they can find the problem this time. More
Better than expected Seem always friendly. Purchased many trucks from Fred York. Dealership now sold, however dealership still honors Fred's promise to me. That considered Seem always friendly. Purchased many trucks from Fred York. Dealership now sold, however dealership still honors Fred's promise to me. That considered I purchased another vehicle from dealership. First oil change to new vehicle, after a period of time noticed oil spots on cement. Crawling under, oil all over underside. Found drain plug loose, found oil filter loose. I used to know service mgr. I could talk to and watch the technician doing oil changes. Now I'm not allowed into shop area. Last time the oil was changed on one of my pickups, I asked the young mexican if he noticed anything on the drain plug (magnetized). I could tell by his expression he didn't know what a magnetized plug was, much less exam it for shavings. My friend is thinking of purchasing a new Dodge product. He asked concerning York. I said I didn't know anyone there anymore, however the service personnel always were friendly, however I told him about the loose plug & filter. -R- More
Not recommended First experience was an attempt to buy a Rubicon. Second was getting the new Jeep - bought elsewhere - serviced there. Just needed things snugged up, First experience was an attempt to buy a Rubicon. Second was getting the new Jeep - bought elsewhere - serviced there. Just needed things snugged up, as the Jeep was accessorized. That went okay. Third time was for a warning light issue. After seeing my vehicle sit - untouched - for a few hours I was told it wouldn;t be inished that day. A courtesy ride to Enterprise resulted in a "loaner rental car" which I drove straight home and then abck the following day. Surprised to find I was being charged for fuel, but.............................. another courtesy pick-up (after waiting 20 minutes at Enterprise). Jeep was ready, but in much worse cleanliness than when I dropped it off. Footprints all over nerf bars, mud inside, etc. - Next visit - today - dropped off for a speaker vibration (3900 miles on odometer) at 8:45 AM - was told it had a recall - news to me. Was also told it would be a half day. I called at 1:20 PM. Just being looked at. Still haven't heard back from them. 2:20 PM. Very aggravating and disappointing. More
Nice to work with All staff were very friendly, They were not pushy at all. They were able to answer all of our questions. They did not have exactly what we wanted on All staff were very friendly, They were not pushy at all. They were able to answer all of our questions. They did not have exactly what we wanted on their lot, but searched until the could find what we wanted. More
Excellent! All I met at York were great. I enjoyed my buying experience and would recommend York to all. I especially liked the internet sales experience = no All I met at York were great. I enjoyed my buying experience and would recommend York to all. I especially liked the internet sales experience = no xxxxxxxx! More
Pain free negotiations Both the salesperson and the sales manager were very low key and easy to work with. Reached a trade in value and sales price of the new vehicle quick Both the salesperson and the sales manager were very low key and easy to work with. Reached a trade in value and sales price of the new vehicle quickly. Tom, our sales person, was extremely knowledgable about the vehicle we were purchasing. More
New Jeep purchase We have only lived in AZ a little over two years and we have purchased three vehicles from York. Our main reason for returning is our salesman, Jeff We have only lived in AZ a little over two years and we have purchased three vehicles from York. Our main reason for returning is our salesman, Jeff Simpson. He is focused on finding the right vehicle to fit your needs. He is very knowledgeable and if he doesn’t have the answer, he will find it. He is absolutely great to deal with! More