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York Dodge Chrysler Jeep

Prescott, AZ

4.8
769 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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769 Reviews of York Dodge Chrysler Jeep

November 24, 2020

Pleased with the service we received on our Jeep Grand Cherokee . We dropped it off for an Oil change and the process was quick and easy. Everyone we dealt with were helpful and friendly. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Ill, cashiers, gentleman we dropped the car off with
Nov 25, 2020 -

York Dodge Chrysler Jeep responded

Rich, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2020

The service rep, Sean Hipp, for our recall work was very helpful, professional, and kind! I am pleased to have gotten to know him regarding any future needs we may have. More

by yello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hipp
Nov 21, 2020 -

York Dodge Chrysler Jeep responded

Thank you so much for sharing your wonderful feedback for Sean. We are super happy to see your satisfaction and we look forward to the next time we can work with you for any future needs.

November 16, 2020

Have been working with this dealership for several years and have never been disappointed. Sales and service have been excellent. Last Monday we returned home from a camping trip with a dead battery and in More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 17, 2020 -

York Dodge Chrysler Jeep responded

Hi Ken, thank you for taking the time to write a review! We are happy to hear you're satisfied with the high level of customer service you received with Jake and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

November 11, 2020

Used the "Car Butler". They clean my truck and reapplied the protective coating. It took about 2 hours to finish the work. Only bad thing was who ever moved my truck in line for pickup had muddy boots and More

by bbwalter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember the lady's name that help me at the desk. very nice.
Nov 12, 2020 -

York Dodge Chrysler Jeep responded

Thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing us, and we hope to see you again soon!

November 10, 2020

you always send discount coupons for oil changes AFTER I get my oil changedand they expire within 90 days.hence, they can't be used. I get my oil changed only once per year since I put very little miles on More

by bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
Nov 11, 2020 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your excellent service experience with Sean! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 04, 2020

ServiceRep (Emily) was very patient and helpful getting a towing service to have my no start Jeep towed to the dealership and was very professional handling my car problem from start to finish. Also, her ser More

by Bdenstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 05, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star service experience with us and with the help of Emily and our team. We value your business and if there is anything else we can do for you please let us know.

November 01, 2020

York and the staff have always been customer focused. Always friendly. I have been coming here for 13 yrs and have bought 3 vehicles there More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2020 -

York Dodge Chrysler Jeep responded

Your satisfaction means a lot to us, and we truly appreciate you taking the time to leave a review. Please don't hesitate to call if you'd like further assistance.

October 31, 2020

Service team made sure to make it as easy as possible and were very friendly. We’re on top of getting everything needed in a fast manner. More

by caseyadams10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean and Tom
Oct 31, 2020 -

York Dodge Chrysler Jeep responded

We're always happy help you out with any service concerns in a timely manner. Thank you so much for sharing this positive feedback and we hope you have a great day!

October 30, 2020

It was the easiest experience I’ve ever had buying a vehicle. Tommy and the team was great to work with. Definitely worth the drive to Prescott. More

by rcstonejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 31, 2020 -

York Dodge Chrysler Jeep responded

Thank you so much for your feedback! [employee name] and our team will be very happy to hear about your kind words and high star review! Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

Oct 31, 2020 -

rcstonejr responded

Thank you

October 27, 2020

My husband and I where not looking to buy that weekend but the sales rep was excellent. He made is very easy, no pressure and very knowledgeable. The price of the vehicle was awesome . Thank you!! More

by tinab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 27, 2020 -

York Dodge Chrysler Jeep responded

You're so welcome, Tina! We are always happy to be of service and are glad to see that our salesman was able to find you the perfect car at the perfect price. Congratulations on your purchase; we look forward to working with you again.

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