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York Dodge Chrysler Jeep

Prescott, AZ

4.8
769 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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769 Reviews of York Dodge Chrysler Jeep

June 01, 2021

Extreme wait for service appointment. Took truck in for knocking under floorboard. No offer of a rental car or loaner.Dealer kept truck overnight without notifying me but had vehicle ready to go next day. More

by wikandej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 02, 2021 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your excellent experience with Sean in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at York Dodge Chrysler Jeep Ram.

May 31, 2021

Low inventory. Salesman running between customers but he worked hard to help us York has a bad reputation for being over priced bad review on next door app. We r happy with the purchase More

by Gweedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J P
Jun 01, 2021 -

York Dodge Chrysler Jeep responded

Thank you for your overall positive review for York Dodge Chrysler Jeep. If there is anything additional we can address, please do not hesitate to reach out. Congratulations on your vehicle!

May 30, 2021

Our salesman was excellent. I traded in my 2017 Ram and dealer gave us everything we wanted best experience ever buying a new vehicle. Huge Thank you we will return for our next truck. More

by jloprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name sorry
May 31, 2021 -

York Dodge Chrysler Jeep responded

Thank you for sharing your experience with us at York Dodge Chrysler Jeep Ram! We are glad to hear our Sales Team provided you with the best trade-in experience. We look forward to seeing you back!

May 27, 2021

I had an awesome experience at York. My service advisor Jake is top notch. He quickly checked me in when I arrived, checked over my vehicle, gave some idea of what might be wrong and had me back on the roa More

by rayjay1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 28, 2021 -

York Dodge Chrysler Jeep responded

Ray, We are thrilled to learn of your awesome experience with our team, Jake in particular, here at York Dodge Chrysler Jeep! We are glad our team was able to get you and your vehicle back on the road at quickly as possible. Thank you for entrusting our Service Department with the care of your vehicle. York Dodge Chrysler Jeep appreciates your business and your positive feedback.

May 21, 2021

Very friendly but professional. Easy to deal with. Had the vehicle I was looking for and provided a fair price. A honest and reliable dealership. More

by jgaillio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stowman
May 22, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive review! We hope to see you back at York Dodge Chrysler Jeep for any future automotive needs.

May 19, 2021

Great service and great follow-up. After ordering the part we thought was needed another part was required. Even with the part delay my Jeep was ready on time. More

by Molliemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 20, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive feedback! We are happy to know that you were provided with great service, and we hope that you will continue to visit us at York Dodge Chrysler Jeep Ram!

May 20, 2021 -

Molliemay responded

And I should have said “Tony” instead of Josh!!!! Please forgive me To y!!!

May 19, 2021

Great service and they wwork to diagnose and sokve any and all issues that arise. They handled all warranty work quickly and arranged for a loaner while I was waiting. More

by vschaan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
May 20, 2021 -

York Dodge Chrysler Jeep responded

Hi there, thanks for the five-star review! We're glad to hear you received great service from our team. We appreciate your business and support. Let us know if there is anything else we can do for you.

May 17, 2021

I did not have a appointment and Sean was able to work me in as I had a dead battery. Checked out and new one installed in short time. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hippe
May 18, 2021 -

York Dodge Chrysler Jeep responded

Hi Bob, Thank you for your positive review. We understand how inconvenient a dead battery can be, so we are pleased to hear that Sean was able to assist you in a timely manner. Thank you for choosing York Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

May 13, 2021

Very pleased with the service I get from Jake and the York service department. I have no problem recommending them to family and friends. Will continue to use into the future. More

by rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 15, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the wonderful review, Rich! We are glad to hear you enjoyed working with our Service Team, Jake in particular. Please come back and see us for any future automotive needs.

May 09, 2021

was very impressed with the entire process from start to finish. Everyone was professional, courteous and very helpful. they handled everything in less time that I have ever spent buying a new vehicle. More

by jfcardman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kevorkian
May 10, 2021 -

York Dodge Chrysler Jeep responded

Thank you for choosing York Dodge Chrysler Jeep! We are happy to learn about your quality car buying experience. We appreciate you taking the time to leave a review of our Sales Department. Please feel free to reach out if we can assist you with any future automotive needs.

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