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York Dodge Chrysler Jeep

Prescott, AZ

4.8
778 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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778 Reviews of York Dodge Chrysler Jeep

September 10, 2021

Our experience at York was exceptional, Jeff Simpson was so helpful and knowledgeable about the vehicles , his no pressure style will have us going to him for our future purchases. More

by danstoppe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Sep 10, 2021 -

York Dodge Chrysler Jeep responded

That's great to see, Dan! Thank you for choosing York Dodge Chrysler Jeep Ram for your new purchase. We appreciate your feedback for your salesman and are glad to see you were treated to professional service. Congratulations on your purchase.

September 09, 2021

Excellent service as always. Reliable, accurate and timely. Tony Nichols always makes the extra effort to ensure prompt service and creates confidence for the customer. More

by Durangocaptain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Sep 09, 2021 -

York Dodge Chrysler Jeep responded

Thank you! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

September 08, 2021

Austin was amazing from beginning to end. He helped me flesh out what I truly wanted in a Jeep and was never pushy. He was so kind and felt like family by the end of it. Awesome experience! More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shepherd
Sep 09, 2021 -

York Dodge Chrysler Jeep responded

Hi, Anna! We appreciate the 5-stars and feedback. York Dodge Chrysler Jeep Ram is glad your experience was amazing. The team hopes to see you back. Take care!

September 04, 2021

The work was done in a good time and I am very satisfied. Jake Ill was excellent to work with and very efficient and friendly More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Sep 05, 2021 -

York Dodge Chrysler Jeep responded

Hi David, Your satisfaction means everything to us, therefore we are pleased to hear of your experience with our Service Department. Thank you for choosing York Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

August 31, 2021

Would I recommend you to others? You're the only Ram dealership here so, we have no other choice.. I had an oil leak from a filter that you installed prior. when I noticed it, it took at least a month More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know
Sep 01, 2021 -

York Dodge Chrysler Jeep responded

Donna, Thank you for taking the time to share your experience. We here at York Dodge Chrysler Jeep Ram take customer satisfaction very seriously and we would appreciate the opportunity to learn more about your Service Visit. Would you kindly reach out to us at your convenience with your preferred contact method? Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

August 28, 2021

I was very pleased with the service and the person who I bought my jeep from I'm sorry I can't remember his name he was very helpful More

by Michael53bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Aug 28, 2021 -

York Dodge Chrysler Jeep responded

Thanks for the awesome review! Glad to see that you enjoyed your buying experience with us at York Dodge Chrysler Jeep Ram!

August 27, 2021

I always have great service with Jake. He goes above and beyond taking care of my needs. My vehicle is always in and out. Thank you More

by Andrewmcfadden8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Aug 28, 2021 -

York Dodge Chrysler Jeep responded

Hi Andrew, We are pleased that our Service Department have consistently went above above and beyond in taking care of your needs. At York Dodge Chrysler Jeep Ram we appreciate your business and we look forward to working with you again.

August 25, 2021

Very happy long-term customer! Over 5 stars to Jake ILL in service department who takes great care of his customers! Kudos to friendly & helpful cashiers! I won't take my jeep anyplace else! Blessings to More

by happy jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake ILL in service dept & cashiers
Aug 27, 2021 -

York Dodge Chrysler Jeep responded

Hi there, Thank you for your positive review. We are thrilled you continually have had professional, helpful and friendly experiences with our Team here at York Dodge Chrysler Jeep Ram. We are looking forward to welcoming you again for any of your future automotive needs.

August 22, 2021

Since I live in a rural community, location is very important to me and since I only have one vehicle, it’s very important that the service be completed while I wait and, of course, early enough that I More

by Pando Goetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Richard, and Harold
Aug 22, 2021 -

York Dodge Chrysler Jeep responded

Thank you for your review. We strive for a high level of customer satisfaction in all aspects of our dealership here at York Dodge Chrysler Jeep Ram. Reviews like yours help us to continually improve.

August 22, 2021

Dealer added crap on separate sticker on a new vehicle was ridiculous, highway robbery, wow! More

by ALBERTandBECKY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin, Sales Mgr., GM John B.
Aug 23, 2021 -

York Dodge Chrysler Jeep responded

Hello, Thank you for sharing your review and bringing this to my attention. We here at York Dodge Chrysler Jeep Ram take customer satisfaction very seriously and I would like to learn more about your experience. Would you please reach out to me with your preferred contact information at your earliest convenience? Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

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