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York Dodge Chrysler Jeep

Prescott, AZ

4.8
777 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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777 Reviews of York Dodge Chrysler Jeep

October 02, 2024

Service department is one of the best that I’ve been to. Very friendly and great service. More

by Bill Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hippie
September 03, 2024

Wonderful service as always! Thank You. Its's my go to service center when in need. More

by acornjennifer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
August 11, 2024

Very courteous and great customer service I will definitely be returning Jake was especially great More

by Sea.ray20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
June 28, 2024

I took my Jeep Grand Cherokee in to replace a burnt headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged t More

by Madesranleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Jun 28, 2024 -

Madesranleau responded

I deeply regret coming to your dealership for repairs. I shall henceforth take my vehicle to Jim’ Auto Repair Clinic and advise my Jeep owning friends to do the same.

June 16, 2024

I've been taking my 2018 Jeep Cherokee to York since day one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now More

by gtedwelsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Melissa
June 15, 2024

Austin and financial team were great. They did not pressure you to buy a car. They answered all of our questions. More

by romero44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sheperd
June 06, 2024

Service was thorough and courteous. .Service representative was very professional and explained things very well More

by meemarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
May 29, 2024

I got the pleasure of working with Emily Vogt for my Auto Butler appointment. She was attentive, kind, & answered all of the questions I had. I look forward to working with her in the future for my car servi More

by Alexa Noragus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Vogt
March 16, 2024

Good service people at front really nice the place is clean.. is just a thing when I go there I take my toddler and I think it would be nice if you guys have a tv for the kids More

by fedejasso930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was really awesome
March 12, 2024

Their mark up on parts is 20% over MSRP. What a bunch of crooks. Paid $346 for a water pump with no gasket. Mopar MSRP is $289. More

by Ripped off
Service Price Transparency
Recommend Dealer
No
Employees Worked With
N/A not their fault
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