York Dodge Chrysler Jeep
Prescott, AZ
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777 Reviews of York Dodge Chrysler Jeep
I took my Jeep Grand Cherokee in to replace a burnt headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged t headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged this assertion, she backed away and confessed it was just the bulb, but the bulb cost $425.00! I recently found replacement bulbs on Amazon for $40 - $50! In the end, after spending $750 - the did not resolve the problem. The other headlamp is now not working-indicating the problem was unrelated to their fix. These kinds of business practices are indicative of widespread institutional corruption. How else can there be this collusion between the service technicians, parts and service technicians. I strongly advise you seek other remedies/dealerships for your service needs. More
I've been taking my 2018 Jeep Cherokee to York since day one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now I'm rolling carefree. More
I got the pleasure of working with Emily Vogt for my Auto Butler appointment. She was attentive, kind, & answered all of the questions I had. I look forward to working with her in the future for my car servi Butler appointment. She was attentive, kind, & answered all of the questions I had. I look forward to working with her in the future for my car service needs. More
Good service people at front really nice the place is clean.. is just a thing when I go there I take my toddler and I think it would be nice if you guys have a tv for the kids clean.. is just a thing when I go there I take my toddler and I think it would be nice if you guys have a tv for the kids More