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York Dodge Chrysler Jeep

Prescott, AZ

4.8
764 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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764 Reviews of York Dodge Chrysler Jeep

June 21, 2023

Steve Hernandez was a great service rep. Car was finished, problem fixed, new tires installed and on time More

by carlmarsh520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Jun 22, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave a positive rating and review for us at York Dodge Chrysler Jeep Ram. We are happy our Service Team was able to assist you with the installation of tires in a timely manner. We thank you for your business.

June 12, 2023

We are very happy with the service department. Check-in was easy. Friendly and professional. Mechanics were thorough and trustworthy. We will come back to York for any services needed on our Jeep. More

by dingybroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Clfton and other mechanics
Jun 13, 2023 -

York Dodge Chrysler Jeep responded

Our Service Team here at York Dodge Chrysler Jeep Ram is proud to read that you had a friendly and professional experience with us. If we can do anything else to assist you, please feel free to contact us again.

June 09, 2023

Great service. Dept. A a a a a a a a a a a a More

by choopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 09, 2023 -

York Dodge Chrysler Jeep responded

Hello, thank you for your great feedback! We are so happy that you received great service at York Dodge Chrysler Jeep Ram and it would be our pleasure to assist you again someday.

June 08, 2023

We were traveling from out of state and needed an oil change done (on our Ram/Winnebago Travato), in keeping with our maintenance schedule. We called them and they got us in on our requested day. They we More

by westviewproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Jun 09, 2023 -

York Dodge Chrysler Jeep responded

Hello, thank you for your kind review of York Dodge Chrysler Jeep Ram! We are always happy to help and are excited to learn that our Service Team could help you in your unique situation. It is great that your oil change and computer update went well and were performed in a timely manner. Please feel free to let us know if there is anything else we can do for you, take care!

June 06, 2023

Good experience. Steve was easy to work with and was happy to go the extra. More

by Tim.legler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Jun 07, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are honored you took the time to leave us a five-star review. We're delighted to learn that it was easy to work with our team that made sure you had a great experience during your visit. Should you need anything, please don't hesitate to reach out to us at York Dodge Chrysler Jeep Ram.

June 01, 2023

Did not buy from this dealer but have been treated as if I had ! Excellent service👍 More

by Cpt Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 02, 2023 -

York Dodge Chrysler Jeep responded

Hello, we really appreciate your positive review. You can always count on us to provide excellent service to our valued customers at York Dodge Chrysler Jeep Ram. You can always count on us for your automotive needs.

May 25, 2023

I bought the truck at York 4 years ago and a man named Jimmy was my main contact. He was great. Since then the truck is always serviced at York. Emily was my recent service tech and she and the cashier we More

by themaleoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
May 26, 2023 -

York Dodge Chrysler Jeep responded

We know the importance of having a great experience when servicing your car, thanks for choosing York Dodge Chrysler Jeep Ram to help. Your high rating and review are greatly appreciated.

May 22, 2023

They were wonderful from the start! Helped me find the perfect truck with the perfect options added on. Visited the service area for a recall and was impressed with their helpfulness More

by ckoubeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadly, I don’t remember the names.
May 22, 2023 -

York Dodge Chrysler Jeep responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership here at York Dodge Chrysler Jeep Ram. We are happy to learn that our Sales Team was able to find you the perfect truck. Highly-rated reviews like yours help us to continually improve to be the best.

May 17, 2023

Scheduling for service is never on time. Needs to work on getting jobs done as promised More

by carlmarsh520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
May 19, 2023 -

York Dodge Chrysler Jeep responded

Hello, Your satisfaction is important to us here at York Dodge Chrysler Jeep Ram and we would like to discuss the wait time you've experienced during your recent service visits. Please reach out to us if you would like to discuss this further. Thank you, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

May 15, 2023

Fixed three recalls all at one time plus corrected another issue that had just occurred. Top notch service. More

by Rocktmn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 16, 2023 -

York Dodge Chrysler Jeep responded

Hello, and thank you for your positive 5-star review. We are delighted to read that our Service Team was able to resolve your recalls and provided top-notch service for you. Let us know here at York Dodge Chrysler Jeep Ram if we can be of any further assistance.

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