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York Dodge Chrysler Jeep

Prescott, AZ

4.8
763 Reviews
Call Dealership (928) 277-8741
View Awards

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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763 Reviews of York Dodge Chrysler Jeep

July 18, 2023

Took truck in for service. They did nothing but charged me over $200 and assured me error messages were taken care of. They were not. It might even be worse now. Total waste of More

by bobgoldsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
Jul 19, 2023 -

York Dodge Chrysler Jeep responded

Hello, The Service Team here at York Dodge Chrysler Jeep Ram welcomes customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your recent experience with us, the service needs for your truck, and the level of care you received from our Service Department. Thank you for your time, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

Helpful
July 17, 2023

Got my car in and out for service in a timely manner, sooner than the scheduled time. More

by janicehyslop1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Jul 17, 2023 -

York Dodge Chrysler Jeep responded

Thanks for the positive review! We are thrilled to know our Service team was able to get your vehicle in and out in a timely manner. If there is anything else that we can do for you, do not hesitate to contact us here at York Dodge Chrysler Jeep Ram.

Helpful
July 09, 2023

They did a great job and even washed my truck. They are always helpful and friendly. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jul 10, 2023 -

York Dodge Chrysler Jeep responded

We are honored you took the time to leave us a five-star review, Tim. It's great to know that our friendly and helpful Service Department does an excellent job at what they do. Please keep York Dodge Chrysler Jeep Ram in mind for your future automotive needs.

Helpful
July 07, 2023

They always take great care of my vehicles and in a timely fashion. I highly recommend them to all my friends. We have purchased 3 vehicles from york and always happy. Jeff Simpson has been our sales More

by tpaynehogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Report | Print
Jul 08, 2023 -

York Dodge Chrysler Jeep responded

Thank you for the positive review and for recommending our services. We appreciate your repeated business at York Dodge Chrysler Jeep Ram and are pleased to know that our friendly Sales Team was helpful. Should you need anything else, please don't hesitate to reach out to us.

Helpful
July 05, 2023

JP and the wells staff were great, one of my best experiences ever buying a truck!! More

by Larry Sandoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
Jul 06, 2023 -

York Dodge Chrysler Jeep responded

Hi Larry, congratulations on your new purchase! We are glad you enjoyed a great experience working with our Sales Team at York Dodge Chrysler Jeep Ram. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance.

Jul 06, 2023 -

Larry Sandoval responded

Whoops a typo, should have read sells staff

Helpful
July 05, 2023

They are very professional and do great work, I've had very good results there, thank you! More

by clinton.makela53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Voit
Report | Print
Jul 06, 2023 -

York Dodge Chrysler Jeep responded

Thank you for your kind review! We are so glad that you received professional assistance at York Dodge Chrysler Jeep Ram and we hope you have a fantastic rest of your day. Take care.

Helpful
July 03, 2023

I always get treated well when I take my truck in for service. They keep me informed. More

by dlegat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 03, 2023 -

York Dodge Chrysler Jeep responded

Thank you, Dlegat07, for your 5-star review of our Service Team. It was a pleasure to do business with you here at York Dodge Chrysler Jeep Ram. Have a wonderful day.

Helpful
June 23, 2023

Very Happy with the customer service. The recall work on my vehicle was done quickly and I was advised that the recall was a temporary fix for the issue and as soon as a permanent solutio More

by rjekholm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 24, 2023 -

York Dodge Chrysler Jeep responded

Thanks for the five-star review and feedback. We are happy to learn our Service Department was able to complete your recall promptly and met all your needs. We hope you continue to choose York Dodge Chrysler Jeep Ram for all your automotive needs.

Helpful
June 22, 2023

This dealer ship was very good . They treated us with respect .they were very nice to us More

by Vickinutah
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jp
Report | Print
Jun 22, 2023 -

York Dodge Chrysler Jeep responded

Hello, and thank you for taking the time to share your review and rating. It's a pleasure to read that you enjoyed visiting York Dodge Chrysler Jeep Ram, and that your experience was respectful and nice. We welcome you back anytime.

Jun 22, 2023 -

Vickinutah responded

Thank you

Helpful
June 21, 2023

Steve Hernandez was a great service rep. Car was finished, problem fixed, new tires installed and on time More

by carlmarsh520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Jun 22, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave a positive rating and review for us at York Dodge Chrysler Jeep Ram. We are happy our Service Team was able to assist you with the installation of tires in a timely manner. We thank you for your business.

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