York Chrysler Dodge Jeep Ram of Plainfield - Service Center

They tried ripped me off. Blow head gasket but they want me to replace the whole engine cost me 11k on their estimate. They said I save more money. How do I save money when ta Blow head gasket but they want me to replace the whole engine cost me 11k on their estimate. They said I save more money. How do I save money when taking my head cylinder to machine cost 260 to reconditioned and spent couple hundred on radiator and head gasket and also manifold. Compared to a $11,850.00. I also started talking with the first guy $1,700.00 for both side end up $1,500.00 for one side and I have to provide for everything. Talk with 4 different people. Takes 6 to 7 weeks to get a final quote. They said to paid 135 later to check it which I told them I can pay it now but they said pay it later. The Next day they call me back I have to pay 600 to check my car. Once I pay it they will take my car in same day I pay. so I paid it took a whole week and couple days to check my car. They said sorry their tech have to redo one of the car. They open the head cylinder didn’t flush the coolant which is the first thing to do before taking the head cylinder off. So the worse part is they took the head cylinder off the coolant went in the block and they let it sit for weeks and it started to rusted they keep saying they will clean it and than I argue with one of the guy say they been doing it. So it tells me that can’t trust them thought they are professional they no better but guess it a different story. They said they won’t guarantee cause I don’t want to replace my engine so no refund if my car broke. so I decided to tow my car and do it myself which I can guarantee my own work. I only took my car there cause I don’t have a garage and time to fix it I work night shift but they already give me motivation to do it myself. I feel bad for people that don’t know anything about cars. More

The service was fast and the customer service was great and everyone was very helpful and everyone was very helpful More

Quick and efficient service. Retuned clean. Great people doing great work at York Chrysler-Dodge-Jeep-RAM. Retuned clean. Great people doing great work at York Chrysler-Dodge-Jeep-RAM. More

They were very friendly. Addressed my concerns and took great care of my Jeep Wrangler Addressed my concerns and took great care of my Jeep Wrangler More

At check in the tech was unable to get her iPad to work. Car behind me was checked in promptly and in waiting room by another tech before she could pull up my car on iPad. Requested oil change and tire rot Car behind me was checked in promptly and in waiting room by another tech before she could pull up my car on iPad. Requested oil change and tire rotation. I was charged for both and paid for both but the rotation was not done. And inspection sheet was inaccurate for tire tread. Went back and complained. They ended up reinspecting and doing rotation. It is concerning that you charge for a service and don’t do it. Hard to trust this dealership going forward. More