Back

York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Sort by
July 31, 2024

Fast and courteous service. Clean breakdown and appreciate the water. However a snack would be good while waiting. More

by JLONG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

July 31, 2024

I live 2hrs away and was stuck at the airport with a car that wouldn’t start. Morgan was so nice when I called and said yes they would absolutely look at my car. They have a towing service that she provided More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you, Jamie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

July 31, 2024

Got me in and out quickly. Friendly staff and helpful. Would recommend to my friends. More

by mhummel36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 31, 2024

Have purchased 2 vehicles from them. Both times had a great experience and will keep doing business with them. Salesman was excellent. Love the vehicle. More

by KLATTAGSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Lammer
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

July 31, 2024

Worked diligently with the warranty company to get the maximum benefit. Completed the repair in a timely manor. More

by d.rodgers1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

July 31, 2024

My issues have not been resolved and I keep being told that the issues are normal and I’ve driven other jeeps exactly like mine with no issues! It’s frustrating to buy a $60,000 vehicle and you want every More

by FLICKJAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Josh Frick General Manager jfrick@yorkautomotive.com

July 31, 2024

Great service. Very good communication. About car when it was being service. Would recommend York at anyone More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Clos, Cathy Lammer, Wes Martin, Ramses Margary
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review, Chris! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 09, 2024

Always helpful. The Yorks go out of their way to go above and beyond. Never have to worry when I take my car to a York dealership! Best customer experience every tim More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jul 09, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Chris, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

July 04, 2024

Got me in and out within 30 minutes. She gave me a discount and advised everything looked well. More

by kpowell_123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy
Jul 05, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 01, 2024

I am not aware if after they complete their work on your vehicle if they actually take it out and test drive it to make sure what they worked on is complete. I now have an airbag sensor light on that will n More

by c_los3332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

...
8
...