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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews
Call Service Center (317) 839-6554

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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August 09, 2022

Took 4 months to get my truck back. Felt like them took their time and didn’t care That I needed my truck back that I was still paying for. They didn’t have any rental cars so I had to More

by Creelscrew2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Holtsclaw
Report | Print
Aug 09, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Creelscrew2016 - I am so sorry to hear that the length to complete the repair was so long. Obviously, this is not normal for the shop. I apologize for the lack of communication; totally unacceptable. I'm glad to hear that the repair has been completed. Not the feedback I like to see; but I do appreciate that you took the time to post. - Diane / Customer Care Manager

August 09, 2022

Completed work and no issues and in a timely manner. Vehicle was delivered to me with no problem More

by TFSEVERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wheat, Mark Holtsclaw
Report | Print
Aug 09, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Tfsevere - Thank you SO much for taking the time to post such a nice review for your recent service with us; we truly appreciate your business! - Diane / Customer Care Manager

August 04, 2022

Seldom visit this service center . Each one has been a positive occurance"……. However I do not appreciate you dictating the number of words I must write to provide feedback. More

by LSTONER839
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ddddddd
Report | Print
Aug 04, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

LSTONER839 - Thanks for the heads-up; had no idea the site requested that type of wording limit. I appreciate the feedback; will get with the provider about this. - Diane / Customer Care Manager

August 02, 2022

My suv was rushed, I didn't get to test drive. I was irritated. And now all the s9 called inspection..things are broke, battery needs jumped. I could of kept my old car with just bad rear brakes More

by Bigwaggz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah Clos, Diane Anderson, Mitchell Thompson, Mark Holtsclaw
Report | Print
August 02, 2022

I had to be without a vehicle for 9 days before they were able to look at it. Then it didn't even take a day to fix. I've picked it up, and still not sure if it's fixed. They say it's going through a learnin More

by kawalls11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
Report | Print
Aug 04, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

kawalls11 - I truly a sorry for the delay in getting your auto repaired. Like most other repair facilities we are short-staffed due to Covid-19 again, parts back orders....you name it. We do appreciate your business and hope that when you return for further service, the internal "issues" are resolved and business will be back to normal. - Diane / Customer Care Manager

July 30, 2022

Oil change quick and easy l have always had a great experience with the folks at york! More

by FOODMAN960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holz
Report | Print
Aug 04, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Foodman960 - We appreciate the "shout out" for David providing a 5-Star service experience! - Diane / Customer Care Manager

July 30, 2022

Very professional and personable people. I was very pleased to have a print out of the vehicle inspection. Brian and Bridget were very helpful and knowledgeable. Will recommend your dealer More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Service Manager, Bridget Thomas
Report | Print
Aug 04, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Bobby - Thank you, thank you. We truly appreciate your feedback and your business! - Diane / Customer Care Manager

July 29, 2022

great customer service, kept me informed every step of the way, and made sure to answer all my questions. More

by JEFF.LOCKRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holz
Report | Print
July 27, 2022

Courteous, friendly, very easy to work with and not a long wait time. appreciated their getting this item installed and at no charge. Thank you More

by RLEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Holtsclaw
Report | Print
July 27, 2022

All employees were very courteous. The work performed was done in a very efficient manner. Very pleased with the service!! More

by GOFISH872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holz, Mark Holtsclaw
Report | Print
Jul 27, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Gofish872 - Thank you, thank you! We appreciate your business and your kind words! - Diane / Customer Care Manager

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