York Chrysler Dodge Jeep Ram of Plainfield - Service Center

3rd time bringing it in in 2 months, going to have to bring it back for round 4 because they didn't reconnect a sensor somewhere. Zero communication from these people despite leaving messages for their m bring it back for round 4 because they didn't reconnect a sensor somewhere. Zero communication from these people despite leaving messages for their manager Brian. The GM doesn't reply to emails either. Been waiting 2 months for his reply to an issue that happened after round 2. Take your vehicle somewhere else. It will take them forever to get it done and you'll be bringing it back for months trying to get it right. More

El servicio es bueno y el Recall que me hicieron al computador de la camioneta fue decgran ayuda.. muchas gracias. computador de la camioneta fue decgran ayuda.. muchas gracias. More

You don’t make appointments and people have better xxxx to do then sit around and wait on an oil change all day. to do then sit around and wait on an oil change all day. More

Amazing CUSTOMER Service! Wonderful personnel and they were great to keep me informed of my service! Wonderful personnel and they were great to keep me informed of my service! More

Great timely service. Went quickly. Done right. Waiting room worked well too for while I waited. Went quickly. Done right. Waiting room worked well too for while I waited. More

Everyone has always demonstrated exemplary customer service. Not only with me but with other customers as well! My friends ask why do I travel an hour to have them look at my vehicle and I tell them service. Not only with me but with other customers as well! My friends ask why do I travel an hour to have them look at my vehicle and I tell them it’s because of their customer service. I’ll travel and spend where I feel valued. I wish more businesses would find a way to incorporate customer service back into their business model. Such an AWESOME team you have at York Chrysler! More

Friendly, Courteous and professional. My recall was scheduled for 2 to 4 hours, it was done in an hour. Great service. My recall was scheduled for 2 to 4 hours, it was done in an hour. Great service. More

I felt like they missed diagnosed my issue with vehicle and should have had all issues listed for the diagnosis charge. $2000 later they telling me I need another $2500 repair. If I knew I had almost $5000 and should have had all issues listed for the diagnosis charge. $2000 later they telling me I need another $2500 repair. If I knew I had almost $5000 in repairs I probably would have traded the car for something new. More