York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Since this dealership was purchased by York the service department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they said it was almost done. Continued to hear nothing and each time I called it was the same thing. I finally stopped by on 10/21 and the service manager said oh it’s been ready for some time. Why no call? He said I have had a lot of communication issues here lately. This cost me a rental car for several weeks. Absolutely pathetic More

Every time I stop in they're very polite helpful answer all of my questions honestly and quickly never been disappointed all of my questions honestly and quickly never been disappointed More

Friendly Staff and Clean customer area. In and out for oil change! Brian does great with service dept! In and out for oil change! Brian does great with service dept! More

Everyone was friendly but I didn’t have any work done and I was charged 331.00 that was extremely expensive and so was the job that needed to be done I really don’t know too much about you guys so I can’t sa I was charged 331.00 that was extremely expensive and so was the job that needed to be done I really don’t know too much about you guys so I can’t say much just expensive More

I went at a busy lunch hour on a Friday. They were friendly and provided great customer service. Kept me updated on my wait time and reviewed the services that were completed with me. They were friendly and provided great customer service. Kept me updated on my wait time and reviewed the services that were completed with me. More

Service was clear, quick, and efficient. Cameron did a great job, and I am likely to return! Cameron did a great job, and I am likely to return! More

Helpful and easy on helping me thru the buying process and great customer service with the salesman and great customer service with the salesman More

Always ready to help and very professional! The paint repair was spectacular. Very happy with York. The paint repair was spectacular. Very happy with York. More

Quick service in and out, did my recall on my Dodge and change my oil And filter and later I found my oil cap on top of my motor though bad situation there change my oil And filter and later I found my oil cap on top of my motor though bad situation there More

They are not a bad company it took them a few tries but I think we got the problem resolved think we got the problem resolved More