York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Everyone was pleasant and informative, from beginning to end! I recommend this facility to anyone! end! I recommend this facility to anyone! More

I’m a loyal customer of York Chrysler Doge Jeep Ram of Plainfield. Always fast and reliable service Plainfield. Always fast and reliable service More

They went out of the way to get the work covered under the extended warranty and will be back when needed! the extended warranty and will be back when needed! More

we've been taking our car here ever since we bought it and have always had good service the employees are very polite and have always had good service the employees are very polite More

They are prompt and keep uounupdated on what needs to be done. They provided good estimates within our budget for new tires. Love their service. done. They provided good estimates within our budget for new tires. Love their service. More

I brought my vehicle in to have an oil leak repaired that was on the front side of the engine, a condenser swapped from one I brought in from another dealership and my right headlight connector replaced. The was on the front side of the engine, a condenser swapped from one I brought in from another dealership and my right headlight connector replaced. They told me they had the gaskets in stock. Everything should have been done within a week, but they ended up not having everything in stock like they said originally and they took 4 1/2 weeks to fix it. They would order one gasket at a time, which took 4-5 days to arrive. Every time I called to check the status, the technician was working on another vehicle instead of mine when the parts were already there. I was told they would replace the oil pan gasket, then “there is an upper oil pan gasket” and then “a lower”, then “the rear main seal” needed replaced where they had to remove the transmission found another gasket and didn’t end up replacing the rear main seal. I asked why it wasn’t done and was told it doesn’t normally go bad. I said you were already there, you should have replaced it. The a repetitive “it doesn’t normally go bad” statement. $5200 because of the labor. 9.4 hours to remove transmission and they didn’t even replace what they said they were going to replace. I didn’t even get a call from them when it was done, I had to call them. More

Customer rep to check in was rude . Oil change took 4 hours and car was not detailed Oil change took 4 hours and car was not detailed More

I thought they were really looking out for us with regard to prices. Service was friendly and professional. to prices. Service was friendly and professional. More

The service workmanship is fine as far as the mechanical work is concerned. Quality of the finished product was good. The scheduling to get my van worked on was terrible. I had an appointment and dropped of work is concerned. Quality of the finished product was good. The scheduling to get my van worked on was terrible. I had an appointment and dropped off 10/03/22. Kept following up to get repair date was told van was on a point system to get worked on. Stopped in to find out what was going on 10/13/22 was told they were getting van in that day to diagnose. Called Friday 10/14/22 was told they did not have parts in stock to make repairs had to order from Chicago not sure when they would come in.devised I needed van for a trip. York offered a rental but could not take car out of Indiana. Offer did not help me. Van was complex on 10:19/22. I had to call York as I did not receive call letting me know I could pick it up. More

The people were friendly, the only suggestion that i would give, is have the tech's that change oil cover the fenders of the vehicles. Mine had oil on each side from the techs shirt. would give, is have the tech's that change oil cover the fenders of the vehicles. Mine had oil on each side from the techs shirt. More