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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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January 14, 2023

Great job, quick and easy, you can also walk to shopping center or restaurants while waiting. Construction makes it a little tough but they still have a nice, comfortable place to wait. More

by DAVIS4569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
January 13, 2023

I have always received great service here with both the service dept as well as the cashier. More

by Chasmcgann13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Moyer
January 12, 2023

The service department did a great job. Nice, quick and efficient. Always easy to work with. More

by carnold1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
January 11, 2023

I brought my Jeep in to do a front end alignment, I got good service and it was done when they said it would be, I will use this dealership in the future. More

by kathygoode97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
January 11, 2023

Unreal. I have purchased 5 or 6 vehicles from this location and had them serviced here. I am done after my last visit. I have never been treated this poorly More

by terryds26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Service Manager
Jan 11, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

I want to sincerely apologize for your experience with us. We strive to put our customers first and value your feedback. My name is Tony Case, the General Manager of York CDJR of Plainfield. Please reach out to me personally at 317-450-7525. This is my personal cell phone. I am looking forward to hearing from you. Best regards.

January 11, 2023

The parts department is the best always ❤ has the correct part the first time along with service department is great More

by Dewey8552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Bridget Thomas, Tony Case, David Holz, Steve Wheat, Mark Holtsclaw, Sean Hodges, John Barrow
January 10, 2023

Had estimate, agreed on,, later found out 'additional work' was needed.. When ready to pick up, checked bill, saw additional was coolant change Which was done at another place prior week. Commented More

by NORMAN9896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy J Moyer
Jan 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

A 2- star experience is not what we expect for our customers. We'd like the chance to make this right. If you'd like my help, would you please give me a call? Thanks you, Tony Case - General Manager 317-450-7525

Jan 10, 2023 -

NORMAN9896 responded

To Add: When telephoned: 'Mailbox Is Full' ............

January 10, 2023

They are great! I highly recommend using their service department. They always quick and efficient when i need work done! More

by H Wood
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
Jan 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We appreciate you sharing your positive experience. We will continue to strive for excellence! Thanks again!

January 10, 2023

Fast and friendly service. Service person thought it would be a2 hour wait, but it was only around 30 minutes. More

by VJONES4915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw, Sean Hodges, John Barrow
Jan 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience. We will strive to continue the fast and friendly service.

January 09, 2023

TJ and Brian were awesome! We were in a bind and they really came through for us! More

by barney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer, Brian McNamee
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