York Chrysler Dodge Jeep Ram of Plainfield - Service Center

I have purchased new vehicles from them for many years, I’ve never had any problems. Everyone you talk to is super nice I’ve never had any problems. Everyone you talk to is super nice More

Communication was not great, had to call several times to get an update, didn’t get a call back when I left messages. get an update, didn’t get a call back when I left messages. More

Quick and friendly service. Everyone was kind to help. When looking at a car was not pushy. Everyone was kind to help. When looking at a car was not pushy. More

compre una truck RAM me prometieron cosas que no han cumplido como el cambio de aceite gratis y termine pagandolo cumplido como el cambio de aceite gratis y termine pagandolo More

Almost always top notch. There was a miscommunication about a recall/parts availability this visit which will cause me to have to bring it back later. There was a miscommunication about a recall/parts availability this visit which will cause me to have to bring it back later. More

Everything was good until it was time to get my car, someone had left my interior light on and that ran down my battery and it took almost 40min to just find a jump box to jump my battery. Smh. It's a s someone had left my interior light on and that ran down my battery and it took almost 40min to just find a jump box to jump my battery. Smh. It's a service shop More

We broke down on our way back to Toledo, Ohio, after a two week trip, found your dealer on line, we were waiting in the lot when they opened and your people got right on my Jeep and had us back on the roa two week trip, found your dealer on line, we were waiting in the lot when they opened and your people got right on my Jeep and had us back on the road in under two hours, so friendly and understanding, thank you More

In April I purchased a 2022 ram, 1500 black widow. Within two weeks, my door light that shines down on the pavement. That is a spider/black widow went out. I came in to customer service and showed the Within two weeks, my door light that shines down on the pavement. That is a spider/black widow went out. I came in to customer service and showed them what had happened and they ordered a new part. They advised me the part needed to be ordered from black widow. I stopped in multiple times to check and see if my part had came in. Late and May I stop in and they said a part had arrived, but did not have my name on it, but it was the part that I was needing. They had me schedule an appointment, I scheduled a 7:30 anm appointment, and I drop my vehicle off before the dealership opened. I continue through the day to check my vehicles. GPS location to find that my vehicle was parked out back behind the dealership. At approximately 3:30 that day I went to the dealership to see if my vehicle is ready and they told me they were about to pull it in. The service manager/representative advised they install the part but the door light was not as bright as the passenger side. They said the technician was diagnosing the issue. 15 to 20 minutes later they advised me my vehicle was done. Due to it is still daylight out. I could not tell how well the light was working that was shining on the concrete. Later that night, I went out and open my door to see how bright the light was. It hardly even showed up on the concrete. This is one of the black widow options for both front driver and passenger door. It’s a black widow spider that hologram that shows up on the concrete or whatever surface you’re parked on. The next day I contacted the service department and left a message for the service representative that was working on my vehicle . It is four days later and I still have not received a call. More

On time, excellent work. Great owners. Service writers know their job! Cashier friendly and efficient Great owners. Service writers know their job! Cashier friendly and efficient More

My tires were fine when I went in then on the way home a tire indicated low pressure. Luckily I have an air compressor. NOT HAPPY tire indicated low pressure. Luckily I have an air compressor. NOT HAPPY More