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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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July 08, 2023

Friendly & very professional staff. Service & tire rotation done a little quicker than the time I was given. More

by jhakmorric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Jul 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

July 08, 2023

Quoted 1hr20min for an oil change, the woman letting me know was very kind. Ended up taking THREE hours. She supposedly went home sick, which is completely fine and understandable, but it seems once she le More

by sackman90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Jul 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamie Freeman Service Manager jfreeman@yorkautomotive.com

July 08, 2023

Great communication. I have a suggestion. When someone drops their car off for repairs, only keep the car key. My car runs great! Thank you 😊 More

by autumnrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 08, 2023

Great customer service, great facility will always do business with the York Automotive family please add gummy nerd clusters to your vending machines More

by Rmccurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Clos
Jul 11, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 04, 2023

I took my car in for a oil change and tire rotation and they said they did both but the tires were not rotated because I have one tire that is a different brand and it was in the same spot when I got home. More

by TMB2722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Jul 05, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jamie Freeman Service Manager 317-838-3921

July 01, 2023

Great friendly service. .Did a great job working my vehicle in after I changed my mind at the last minute. More

by keefer1fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear Miguel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

July 01, 2023

Steve explained everything being done to my Jeep including a cost estimate and why there wasn’t coverage under my MOPAR extended warranty. The repair cost was less than estimated and so far my Jeep More

by RAY8828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
Jul 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Ray, Thank you for taking the time to share your thoughts on working with Steve and our service team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

June 30, 2023

Very helpful and communicated better than expected despite last experience from a different dodge dealer! Will be coming back for maintenance and more! More

by Justinmcmasters241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Justin, Thank you for your very kind review. Joshua and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

June 30, 2023

This deals hip has certified mechanic that do very detailed inspection of your vehicle. Ver professional service department. More

by gscissorhands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat
Jul 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

June 29, 2023

Called for service on my truck, they were able to get it in and out quickly. More

by TROYER81
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morganne
Jun 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

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