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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews
Call Service Center (317) 839-6554

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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October 07, 2023

Great job, and very friendly staff. Thank you, Josh for everything. I'll be back. More

by DBIELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

October 07, 2023

Didn't fix the light problem on my car after I spent 1900.00 to get a fuse board replaced. More

by funchirel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rick Haeick rhaeick@yorkautomotive.com

October 05, 2023

Dropped car off twice. Had vehicle for a week both times. Never fixed problem. Neighbor looked up problem on Google and fixed right away. More

by tbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

October 05, 2023

It was easy and pleasant to do business here. Everyone was nice and very knowledgeable. More

by Betty Reece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out, Betty. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

October 05, 2023

Jared was professional and really helpful when I had to get work done on our Chrysler. I would definitely come back. Thanks More

by joeyorozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

October 05, 2023

Always friendly, knowledgeable, and helpful. So nice to have that connection with a dealership. Specifically the service department. More

by audikatherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, Steve Wheat
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Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

October 05, 2023

courteous and prompt. kept me informed on all the details for my car and was gracious enough to call me when the part came in for my car. this is the opposite of my experi More

by meiajs20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat
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Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

October 04, 2023

Was a very easy and hassle free experience. Everything committed and promised was well kept! More

by vivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

October 03, 2023

This oil change and tire rotation. They rotated my tires but didn’t check the air pressure in them. More

by Qqfordd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Report | Print
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

October 02, 2023

The work was done and my van works well. They always got me in quickly More

by rochellefetterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Rochelle, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

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