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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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January 17, 2024

We had a large repair needed and Josh went above and beyond for us. He was very communicative and helpful, and we appreciate all the time he spent on our project. More

by Ad40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

January 17, 2024

DO NOT DO IT! Take your care ANYWHERE else but here! SCAMMERS, incompetent, and by the attempted number of tests/repairs to my vehicle I would give them a -5 (nega More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkautomotive.com

January 17, 2024

Great sales and service! I have never been to a dealership that treat you first class like this. More

by WMOORECC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

January 17, 2024

Jamie and Matt were a pleasure to work with. If I have another issue I will be bringing it to them More

by nevinsjeni359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jamie and Matt here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

January 17, 2024

Purchased used 2020 Ram. Needed oil change and fuel filter changed. Dealer verified correct oil required. Couple of warranty items had not been addressed and dealer address More

by Dick.Whicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Anderson, Wes Martin
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

January 17, 2024

They fixed my water pump and they gave my vehicle a coolant flush. Justin Axe More

by dcullison52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

January 17, 2024

Great communication and excellent service from a top notch operation. I highly recommend this company More

by jasmithpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

January 17, 2024

Service department has always taken great care of my vehicle in a very timely manor. More

by ANTHONYMOULDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Moulder. 5 stars, Noah Clos
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

December 24, 2023

The dealership is kind and understanding. The people who work there are really nice and try to help when every they can! More

by NICOLETTE_CUNNINGHAM1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Cathy Lammer
Dec 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Nicolette, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

December 23, 2023

Reliable service in close proximity to my home. I have bringing all of my Jeep vehicles to York before it became York. More

by LSTRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

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